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Auburn Forward Winter 2024

Auburn Forward Winter 2024 - Cover

Auburn Forward

Winter 2024

Auburn Forward Winter 2024 Newsletter Cover with Staff at Christmas Party

Auburn Forward Winter 2024 - CEO

Welcome to the Winter 2024 edition of the Auburn Forward! I hope everyone had a Merry Christmas and a Happy New Year.
Fall 2023 was fun, festive, and busy for our team! Kudos to our team for its FYE2023 performance! I am pleased to share that the Auburn, LaFayette, and Roanoke Housing Authority had a successful audit with no findings! Further, all agencies were High Performers for FYE2023! I want to commend our team for their hard work and dedication throughout the fiscal year. Know that it is recognized and greatly appreciated.

During the Thanksgiving holidays, the Auburn Housing Authority (AHA) hosted a Farmer's Market at its Ridgecrest community; 131 families were served. The Christmas Farmer's Market benefited 130 families.

To further assist families, AHA donated to the City of Auburn's Toy Drive, and some of our team members volunteered at the event.

In November, our team and the Board of Commissioners had its 2nd Annual Pre-Iron Bowl Tailgate and enjoyed food, games, and fellowship.

To close out 2023, Commissioners, Resident Advisory Board members, staff, and guests attended AHA's Annual Christmas Luncheon on December 14th. We reflected on 2023 accomplishments, shared a delicious meal, recognized Commissioner and staff anniversaries, shared laughter during "Dirty Santa," and much more!

As always, I want to thank the Board for entrusting me to continue to serve as the CEO of the Auburn Housing Authority and its managed agencies. Thank you to our community partners for your contributions as we strive to provide valuable services and resources to our families.

I hope that you find the Winter 2024 Auburn Forward edition to be a useful tool to communicate upcoming news, events, and more. For more information, please visit our website at and sign up for "News and More" to receive email and text notifications. Also, be sure to connect with us on social media!

Wishing everyone a safe, healthy, and prosperous 2024! "Please take care of yourself and each other."

Bountiful Blessings,

Sharon N. Tolbert

Auburn Forward Winter 2024 - Commissioner's Corner

AHA is governed by a five-member Board of Commissioners, representing a cross section of the community and appointed by the Mayor of the City of Auburn. One member must be a resident of an AHA property or program. 

The Commissioners are responsible for overseeing the fiscal management of the agency and approving policies. Board members also appoint a Chief Executive Officer (CEO) to administer the daily affairs of the housing authority.

Board meetings are held at noon on the last Tuesday of each month. The meeting date is subject to change. Thank you to all Commissioners for your loyal and dedicated service to the AHA!

Auburn Housing Authority Commissioner Smith Headshot Robert Smith,
Auburn Housing Authority Commissioner Torbert Headshot Nolan Torbert, Sr.,
Vice Chairperson
Auburn Housing Authority Commissioner Waldrop Headshot Rene Waldrop,
Auburn Housing Authority Commissioner White Headshot Marguerite White,
Not Pictured Deborah Hand,
Resident Commissioner

Commissioner Robert Smith receiving his 20 year anniversary plaque from CEO Sharon Tolbert

Mr. Robert Smith 20-Year Anniversary

Congratulations to Chairperson Robert Smith in recognition of 20 years of serving on the Board of Commissioners. Mr. Smith, the Auburn Housing Authority appreciates your loyal and dedicated service.

Board Updates

Thank you to all Commissioners who volunteered at the Thanksgiving and Christmas Farmer Markets!

Commissioners Nolan Torbert and Barbara Leverett (LaFayette HA) attended the 2024 PHADA Commissioner's Conference in San Diego, CA, in January 2024. The Commissioners attended numerous sessions related to their respective areas of responsibility.

Upcoming Board Meetings

Date: January 30, February 27, March 26
Time: 12:00 pm (CST)

Location: Auburn Housing Authority
931 Booker Street, Auburn, AL

The date, time, and location are subject to change.

Auburn Forward Winter 2024 - ACDC

Under Sharon Tolbert's leadership, the AHA Board of Commissioners approved the Auburn Community Development Corporation (ACDC) as a non-profit affiliate of the AHA on May 7, 2019.

ACDC's mission is "Empowering individuals and families by expanding affordable housing and economic opportunities in an effort to build vibrant neighborhoods and communities."

The ACDC has partnered with the City of Auburn to administer a Food Pantry at the Boykin Community Center. ACDC is also exploring affordable housing opportunities in an effort to expand housing for families in the Auburn community.


ACDC Sharon Torbert President Headshot Sharon Tolbert, President
Auburn Housing Authority Commissioner White Headshot Marguerite White, Vice President
Auburn Housing Authority Commissioner Waldrop Headshot Rene Waldrop, Secretary/Treasurer
Auburn Housing Authority Commissioner Smith Headshot Robert Smith, Director
Auburn Housing Authority Commissioner Torbert Headshot Nolan Torbert, Director
Not Pictured Deborah Hand, Director



Board Updates

ACDC would like to thank the City of Auburn for its continued financial support of the Food Pantry. Below is an overview of the Food Pantry's performance for FYB2023 (July 2023 - December 2023).

Outcome July Aug Sept Oct Nov Dec
# Visits  95 100 108 113 85 86
Pounds 2912.3 3106.2 3182.8 3514.9 2426 2272.1

During September - December 2023, 79 households were provided food during special outreach events, where 355.1 pounds of food were distributed.

ACDC partnered with the Food Bank to sponsor Farmer's Markets during the holidays. One hundred thirty-one (131) families were served at the Thanksgiving event, and 130 families were served for Christmas. Thank you to all the volunteers who assisted at the Farmer's Markets!

Upcoming Meetings

Date: January 30, February 27, March 26
Time: 1:00 pm (CST)

Location: Auburn Housing Authority
931 Booker Street, Auburn, AL

The date, time, and location are subject to change.

Auburn Forward Winter 2024 - HR & News

New Team Members

Anthony Askew Maintenance Mechanic Asst Anthony "Tony" Askew
Maintenance Mechanic Asst - AHA (11.6.23)
Mary Cameron  HCV Caseworker III

Mary Cameron
HCV Caseworker III (TBV) - AHA (12.18.23)


Dominique Moore Regional Property Manager

Dominique Moore
Interim Regional Property Manager (11/13/23)

Jaquinta Pettus Property Manager

 Jaquinta Pettus
Interim Property Manager


Employee Spotlight: Sandra Sanders

Sandra Sanders announced her retirement from Auburn Housing Authority effective February 1, 2024, after 29.5 years of employment beginning August 19, 2024, as the Administrative Assistant under then Executive Director Lee Eastman and currently CEO Sharon Tolbert. She was promoted to Administrative Assistant Accounting in August 2006 and then to Executive Administrative Assistant in July 2014. She has worn many hats during her employment at AHA and calls herself "Jackie of all trades, Master of none." She has fostered good relationships with staff, tenants, and all the Boards of Commissioners. We wish her well in her retirement.


Staff Directory

Tabitha Griffin Executive Business Coordinator 210 

Sandra Sanders Executive Admin Assistant 237


Housing Choice Voucher (HCV)      
Wendy Cochran Chief Operating Officer 247


Shannon Walters HCV Manager 221


Todd James

HCV Caseworker II (PBV) 267 

Mary Cameron

HCV Caseworker III (TBV) 224


Rachel Harris Family Self-Sufficiency Coordinator 259


Multifamily Housing (MFH)      
Laura Squiers MFH Director 243


Dominique Moore Interim Regional Property Manager 242


Greg Moore

Regional Maintenance Manager



Jaquinta Pettus Interim Property Manager 212


Charlotte Mattox Resident Services Coordinator 230


Richetta Stephens  Accountant 228


Sylvia Impson Purchasing/Inventory Clerk 255


Auburn Forward Winter 2024 - More HR & News

Office Closures

  • New Year's Day, January 1st
  • Martin Luther King Day, January 15th

Observed holidays that fall on Friday or Saturday will be observed on the preceding Thursday because the Housing Authority's office is closed on Friday. Observed holidays that fall on Sunday will be observed on the following Monday.


Current Openings

  • HCV Caseworker I (AHA)
  • Human Resource Manager (AHA)
  • Maintenance Mechanic (RHA)
  • Maintenance Mechanic Asst. (LHA)

Visit for job descriptions.

Employee Benefits:

  • BCBS medical benefits
  • BCBS dental benefits
  • Group life insurance
  • State retirement
  • Supplemental Insurance
  • Annual leave
  • Sick leave
  • Paid holidays
  • Career Incentive Program 
  • Four-day work week (Monday - Thursday)

Finance/Accounts Payable

In an effort to increase efficiency and reduce processing time, AHA is converting to an online system for all finance department programs. A part of the conversion implementation includes processing Accounts Payable payments through ACH transfers. AHA will begin notifying vendors about the upcoming conversion and provide additional information on how vendors can begin receiving their payments through ACH instead of paper checks. If you are a current vendor with AHA and would like to begin receiving payments for invoices by ACH Transfer, email Richetta Stephens, AHA Accountant, at to request a Vendor Direct Deposit Sign-Up Form. Complete the Direct Deposit Sign-Up Form and return it to the Finance Department and we can set you up for ACH payment.

In addition to ACH payments, AHA will begin coordinating with vendors to start sending/receiving invoices electronically. If you are a current vendor with AHA and would like to submit your invoices electronically instead of mailing a paper copy, you can email the invoice to The AHA Accountant monitors the email account for receipt of submitted invoices and forwards the invoices for approval and processing. Electronic submission of invoices reduces processing time by eliminating delays caused by mailing paper copies through the US Postal Service.

Future implementation plans include the creation of a vendor portal allowing vendors to submit invoices, check on payment status, and download 1099s. If you are a current vendor partnering with AHA and would like more information related to ACH payments or electronic transmission of invoices, you can contact the Finance Department for more information. Richetta Stephens, AHA Accountant, can provide additional information and can be reached at (334) 821-2262, Extension 228, or by email at

Auburn Forward Winter 2024 - Procurement

To accomplish our mission of providing affordable housing, it is imperative that AHA works with vendors and contractors who can deliver the highest quality of goods and services at the best value. In order to maximize its contracting dollars, AHA looks for as much competition as the open market will provide. We are always looking for new qualified vendors.

AHA is currently processing bids for roofing services for the Auburn and Roanoke sites. In addition, AHA is preparing a bid for FSS Coordinator Services to procure services to administer the Family Self-Sufficiency Program for Auburn Housing Authority. Expiring contracts expected to be procured in the next few months include competitive procurements for Fee Accounting Services, Auditing Services, and Lawn Maintenance at all AHA Sites. Future procurements for AHA may include services for plumbing, tree removal, and establishing a pool of vendors to supply maintenance materials when needed. Make sure that you register under the e-procurement site to ensure you receive notifications when related bids open for procurement. Learn more about becoming a vendor, current solicitations, and procurement guidelines by visiting


E-Procurement Process

In an effort to improve our communication with our vendors, reduce administrative costs, and streamline our procurement process, AHA conducts most of its competitive solicitations on the e-Procurement Marketplace site. Please be advised that AHA absorbs all costs for using this Marketplace; therefore, there will not be any additional charges to your firm to use this Marketplace site if you desire to respond to a published procurement solicitation.

To take part in the e-procurement process, please follow these instructions:

  1. Access (no "www").
  2. Click on the "login" button on the upper left side (for registered users) or
  3. Click the "Sign up as a Vendor" button on the lower left side (for non-registered users).
  4. Follow the listed directions.
  5. If you have any problems accessing or registering on the Marketplace, please contact customer support at (866) 526-9266.

Benefits of utilizing e-Procurement include:

  • Automatic notification of bid opportunities
  • The ability to download procurement documents directly from the Internet
  • Automatic notification of addenda
  • Access to procurement solicitation information 24 hours per day and 7 days a week

Auburn Forward Winter 2024 - Operation Community

Operation CommUNITY was a true testament to the power of collaboration. From local businesses to volunteers and community members, we joined forces to make a positive impact. Valuable resources and information were shared that will benefit our community long after the event. Families were filled with fun and laughter. From face painting to games, our younger community members had a blast, creating memories that will last a lifetime.

Thank you to each and every person who contributed to the success of Operation CommUNITY. Your commitment to building a stronger, more connected community is truly inspiring.

Let's carry this spirit of unity forward as we continue to support and uplift one another. Relive the event by checking out our photos.


Auburn Forward Winter 2024 - Pre-Iron Bowl

AHA Annual Meeting & Pre-Iron Bowl Tailgate

What an incredible day of team spirit, camaraderie, and friendly rivalry at our Employee Iron Bowl Tailgate! Our employees brought their A-game in supporting their favorite teams. From spirited cheers to decked-out attire, the energy was contagious!

The Iron Bowl rivalry added an extra layer of excitement to the tailgate. Good-natured banter and friendly competition from cornhole, ladder toss, and more! Our tailgate games brought out the competitive spirit in all of us. A big THANK YOU to the best employees. Your teamwork and enthusiasm are what make our workplace a winning team!

Check out our photo album to relive the fun!

Auburn Forward Winter 2024 - Christmas Luncheon

Annual Christmas Luncheon & Dirty Santa

What a festive and joyful event we had at our Annual Christmas Luncheon and Dirty Santa at the Marriott in Opelika, AL. Our team gathered for a delicious feast filled with laughter, good food, and the warmth of holiday cheer. It was a fantastic opportunity to celebrate the accomplishments of the year and enjoy each other's company.

The highlight of the day was our hilarious and heartwarming Dirty Santa gift exchange. From quirky gifts to unexpected surprises, our team knows how to spread holiday joy with a touch of humor.

Check out our photo album for a glimpse of the laughter, smiles, and camaraderie that filled the room. Thank you to everyone who contributed to making this event a success. Your festive spirit and enthusiasm are truly the heart of our holiday celebrations!

Auburn Forward Winter 2024 - Senior Luncheon

Our Senior Christmas Luncheon at Country's BBQ was a heartwarming celebration filled with festive delights and the warmth of community. Seniors were welcomed by the rustic beauty of the country restaurant, creating an inviting backdrop for a festive gathering.

The luncheon featured a delectable spread of country-style Christmas favorites, from savory roasted ham to homestyle mashed potatoes. The aroma of comfort food filled the air. We appreciate Anthony Walker from True Deliverance Church for helping transport our residents to this annual event. Visit our photo gallery to view pictures.


Auburn Forward Winter 2024 - East Park Christmas

On December 9th, the Auburn Housing Authority Resident Services, in collaboration with Ivory Davis from East Alabama Mental Health, orchestrated a heartwarming Christmas event that brought the spirit of the season to the East Park Community.

The highlight of the event was the hands-on creativity as residents engaged in crafting Christmas tree ornaments and bracelets. Laughter echoed as the community turned their creativity into personalized holiday treasures. Visit our photo gallery to view pictures.

Auburn Forward Winter 2024 - Ridgecrest Christmas

Auburn Housing Authority Resident Services, in collaboration with Auburn Smart Bank, hosted a heartwarming Christmas event that brought the joy of the season to the Ridgecrest Community. Over 50 residents gathered to celebrate, and residents enjoyed a delightful spread of refreshments, savoring the joy of the season with every bite. The event was filled with creativity as residents embraced the joy of coloring sheets, adding a personalized touch to their holiday celebrations. Visit our photo gallery to view pictures.

Auburn Forward Winter 2024 - Sparkman Christmas

Auburn Housing Authority Resident Services sprinkled holiday magic in the Sparkman Community. Residents snuggled up with cups of hot chocolate, savoring the warmth and camaraderie of the season. Creativity flourished as residents came together to craft beautiful Christmas ornaments, adding a touch of personalized magic to their holiday decorations. The highlight of the evening was the much-anticipated visit from Santa Claus himself. Laughter, joy, and heartfelt moments were shared with the jolly man in red, making it an unforgettable experience for all.  Visit our photo gallery to view pictures.

Auburn Forward Winter 2024 - Beat Bama & Toy Drive

Beat Bama -Food Drive Auburn Housing Volunteers

Beat Bama Food Drive

Our team rallied together, collecting a whopping 149 pounds of canned goods! Your commitment to making a positive impact in our community truly shines.

Charlotte Mattox and Tabitha Griffin volunteering at the Toy Drive

Auburn Toy Drive

Auburn Public Safety hosted its annual Auburn Toy Drive, which provided gifts for over 400 children this year! We were excited to donate and volunteer for this wonderful event. These toys bring happiness to children but will also create lasting memories for families in our community. These contributions will have a meaningful impact on the holiday season for those who need it most.

Auburn Forward Winter 2024 - Auburn Bank Spotlight

We are overwhelmed with gratitude as we extend our deepest thanks for your generous Christmas donation to three resident families at Auburn Housing Authority. Your act of kindness has truly illuminated the holiday season for these families.

Your commitment to community welfare is a beacon of light, and it's heartening to see local businesses like Auburn Bank making a positive impact on the lives of our residents. Your donation has not only provided essential support but has also brought smiles, warmth, and a sense of community to those who need it most.
In the spirit of the season, your generosity echoes the true meaning of Christmas. We are fortunate to have partners like Auburn Bank who share in our commitment to creating a supportive and caring community.

We also want to thank members of the Auburn Bank's team for volunteering at the Christmas Farmer's Market. This special outreach event provided 130 families with food during the holiday.

Thank you for making a difference, spreading joy, and embodying the holiday spirit. We look forward to continuing our collaboration and creating more positive moments for our residents in the future.

Auburn Forward Winter 2024 - Farmers Markets

thanksgiving farmers market staff volunteers providing food to attendees

Thanksgiving Farmers Market

During the Thanksgiving holidays, the Auburn Housing Authority (AHA) hosted a farmers' market at its Ridgecrest community; 131 families were served.

These families showed up, received their Thanksgiving blessings, and
felt the warmth of community spirit.

Christmas farmers market volunteers enjoying distributing food to elderly lady

Christmas Farmers Market

The air was filled with holiday cheer as our community came together to spread warmth and joy for our families at the Christmas Farmers Market, which benefited 130 families.

Our dedicated volunteers went above and beyond to make this market a success. Your kindness and dedication embody the true spirit of the season.

Auburn Forward Winter 2024 - Agent Portal (Landlord)

New Online Owner/Agent Portal

As a part of the conversion to an online system, the Housing Choice Voucher Program is implementing an online portal for Owners and Agents participating in the HCV Program. Owners/Managing Agents will be able to register for an online account, allowing them to receive information related to their properties. The Owner/Agent will be able to view the following information once they have created their account:

  • View Tenant Listing providing information related to tenant move-in date, HAP portion of rent, and Tenant portion of rent.
  • View Owner Property Listings, which provide a complete listing of all properties the Owner/Agent has participating in the HCV Program.
  • View Scheduled Inspections Listing showing all units for the Owner/Agent that are scheduled for inspection and the date the inspection is scheduled.
  • View Passed Inspections Listing showing all units for the Owner/Agent that have passed inspection.
  • View Failed/Incomplete Inspections Listing showing all units for the Owner/Agent that failed inspection or received an Incomplete Inspection status. The Owner/Agent will be able to download the inspection report providing detailed information related to the failed/incomplete inspection report.
  • View the Check History for payments made to the Owner/Agent and retrieve detailed information related to each payment.
  • View 1099's issued to the Owner/Agent for the most recent calendar year issuance and prior year 1099's.

In addition to viewing/accessing detailed property reports, the Owner/Agent will be able to upload documents through the secure online portal. Owners/Agents will be able to request rent changes, upload leases, submit RFTA documentation, and submit any required documents directly through the online portal.

The Owner/Agent portal is still in development, but AHA hopes to begin implementation of the portal in October 2023, with updates installed as completed. AHA will begin sending information to Owners/Agents as soon as the portal is available, make sure the HCV Department has a current email address on file.

If you would like to receive additional information related to the online conversion or the new Owner/Agent portal, you can contact the Housing Choice Voucher Department at (334) 821-2262, extension 217.

Auburn Forward Winter 2024 - Landlord Corner

Smoke Detectors

On July 1, 2023, OHDi will implement a companywide policy in accordance with meeting the INSPIRE requirements. INSPIRE will require a smoke detector in each sleeping area, outside each sleeping area, and on each level. The expected implementation date for INSPIRE is July 1, 2023, for public housing and October 1, 2023, for HCV and PBV.


Address Change

If you move, remember to report your new address to our office in writing. Also report changes in anticipated changes of ownership as soon as possible. You must advise us before you sell the property rented to a voucher holder. There is paperwork that must be done to adjust ownership and rental assistance.


Lease Renewal

Landlords: If you are entering into a new lease at the annual renewal, you must provide a copy of the new proposed lease prior to the tenant signing the lease. If you have questions about the program, don't guess, please call the Housing Choice Voucher Office Program (HCVP) at (334) 821-2262 ext. 217. Thank you for partnering with Auburn Housing Authority (AHA) to provide decent, safe, and sanitary housing for low income families.


Safe Communities

Do you know what to do if you suspect fraud or criminal activity occurring at an HCVP assisted home? You can do your part to help keep your community safe by using the link below to report fraudulent or criminal activity. 


Domestic Violence

Did you know the HCVP has housing preferences for homeless families and victims of domestic violence? If you are being assisted by or receiving assistance from a homeless shelter and/or are a victim of domestic violence, you may qualify for additional points to be housed. The agency that is assisting you would only need to provide a letter verifying your need on their letterhead with a signature stating that you are being assisted by their agency. The letter needs to be faxed, mailed, or hand delivered by that agency to the HCVP office.

Report Changes

Participants of the HCV Program are required to submit all changes in writing within 10 calendar days. These changes may include loss of employment, new employment, updated phone numbers and emails and change in student status. Landlords who are aware of an unauthorized individual residing in the home should contact the HCVP Department immediately. Updating household information is vital to keeping your HCVP participation in good standing. The voucher size is based on household composition. Families receive deductions for dependents. It is very important to keep this updated. 


Auburn Housing Authority would like to say Thank You to all our landlords. Landlords provide housing opportunities to our Tenant Based Voucher (TBV) program participants. Without our landlords' commitment and partnership, AHA would not be able to provide many of the services we offer.

Auburn Forward Winter 2024 - HCV Programs

Tenant-Based Vouchers (TBV)

Auburn Housing Authority's (AHA) Housing Choice Voucher (HCV) Tenant-Based Voucher (TBV) Program allows low-income families to rent quality housing in the private market via federal funds provided by the U.S. Department of Housing and Urban Development (HUD). Through the HCV Program, AHA pays a portion of eligible families' rent each month directly to the property owner. Families can use their vouchers to rent a house or apartment in the private market throughout Lee County, with the exception of the city limits of Opelika, AL.

Because there are more families who need rental assistance than there are funds available, AHA uses a waiting list to administer the program to eligible families.

Applicant families must meet the following eligibility requirements to qualify for the HCV Program:
• Meet HUD's definition of family
• Meet income limits specified by HUD
• Qualify on the basis of citizenship or eligible immigrant status
• Provide Social Security number
• Sign required consent forms
• Pass screening process

Currently, AHA's tenant-based voucher waiting list is closed. AHA will provide notice through a variety of media outlets when it reopens. To learn more, contact Mary Cameron at 334-821-2262 ext. 224 or by e-mail at 

Project Based Vouchers (PBV)

PBV is similar to TBV. However, the differences between the two are that PBV assistance is tied to the unit, and once HCV determines eligibility, the applicant is referred to the PBV landlord to determine if the applicant is suitable for tenancy. The waitlist is currently open for bedroom sizes 3-5.

Veterans Affairs Supportive Housing (VASH)

The VASH program combines HUD's Housing Choice Voucher rental assistance for homeless Veterans with case management and clinical services provided by the Department of Veterans Affairs (VA). VA provides these services for participating Veterans at VA medical centers (VAMCs), community-based outreach clinics (CBOCs), through VA contractors, or through other VA designated entities. If you are a Veteran and wish to utilize the VASH voucher, please contact the Central Alabama Health Care System (CAVHCS) at 334-727-0550 or 800-214-8387.

Mainstream Vouchers

Mainstream Vouchers assist households that include a non-elderly person(s) with a disability. This is defined as any family that includes a person with a disability who is at least 18 years old and not yet 62 years old at the effective date of the initial Housing Assistance Payment (HAP) Contract. Aside from serving a special population, Mainstream Vouchers are administered using the same rules as other Housing Choice Vouchers. AHA's Mainstream Voucher waiting list is currently closed; however, HCV will open the waiting list for Mainstream Vouchers on May 15, 2023, and accept the first 100 qualifying applicants.

Foster Youth to Independence Initiative (FYI)

HUD's FYI targets housing assistance to young people aging out of foster care and who are at extreme risk of experiencing homelessness. The initiative offers housing vouchers to local public housing authorities to prevent or end homelessness among young adults under the age of 25 who are, or have recently left, the foster care system without a home to go to. Eligible applicants must be referred to AHA by the Alabama Department of Human Resources. If you are a foster youth that is about to age out of foster care and wish to utilize the FYI voucher, please contact the Alabama Department of Human Resources at (334) 242-1310.

Auburn Forward Winter 2024 - HCV Programs Continued

Homeownership Program

The Housing Choice Voucher (HCV) Homeownership Program allows families that are assisted under the Tenant-Based Voucher (TBV) program to use their voucher to buy a home and receive monthly assistance in meeting homeownership expenses.

The HCV Homeownership Program is available only to families that have been admitted to the TBV program. To participate in the HCV Homeownership Program, the HCV family must meet specific income and employment requirements (the employment requirement does not apply to elderly and disabled families), be a first-time homeowner as defined in the regulation, attend and satisfactorily complete the pre-assistance homeownership and housing counseling program required by AHA, and meet any additional eligibility requirements set by the AHA. If you are a current TBV participant and wish to utilize the homeownership program, please contact your caseworker.

Mary Cameron, HCV Caseworker III

Ph.: (334) 821-2262 ext. 224



Rachel Harris, FSS Coordinator

Ph.: (334) 821-2262 ext. 259


Family Self-Sufficiency Program

As you envision your goals for 2024, remember that it's always possible to turn your dreams into reality! The FSS Program is your partner on this journey, dedicated to helping you succeed.

The FSS Program is open to anyone receiving a voucher from AHA. Through the FSS Program, you will set goals, access community resources, create an escrow account (savings account), and receive encouragement and support. Maybe you've been yearning for more but needed to figure out where to begin. Now is the perfect time to take that first step! Contact FSS Coordinator Rachel Harris by email at or by phone at (334) 821-2262, ext 259. Let 2024 be the year you transform your dreams into achievements. The FSS Program is here to empower you every step of the way!

Emergency Housing Vouchers

AHA was awarded 44 Emergency Housing Vouchers (EHVs) funded by the American Rescue Plan Act (ARPA) of 2021 (Public Law No: 117-2). EHVs provide rental assistance for individuals and families who meet one of the following criteria:

  • Homeless, At the risk of homelessness, fleeing, or attempting to flee, domestic violence, dating violence, sexual assault, stalking, or human trafficking, or were recently homeless or have a high risk of housing instability.

EHVs help individuals and families find housing and remain stably housed long-term. Our agency has partnered with Alabama Rural Coalition for the Homeless (ARCH) to determine which individuals and families will be eligible to receive an EHV.

To be eligible for an EHV, an individual or family must meet one of the eligibility categories:

  • Lacks a fixed, regular, and adequate nighttime residence.
  • Has an income below 30 percent of median family income for the area as determined by HUD.
  • Reasonably believes that there is a threat of imminent harm in their current residence.

To apply, contact ARCH by calling 334-273-0668 and request to apply for an Emergency Housing Voucher Referral.

Auburn Forward Winter 2024 - FSS Program

Jermeshia Farrow FSS program success story

The FSS Program works if you work it! Jermeshia Farrow started the FSS Program approximately 4 years ago and has made so much progress in that time. Jermeshia knew she wanted to obtain her GED through the FSS program but was struggling to find the time while being a single mother of four children. She describes the moment that changed everything for her, "Sitting at home one day, I was talking with my oldest child about the importance of getting an education. He asked me, 'Mom, you do not have a high school education, so why should I push myself to be successful in getting mine?' I said, 'son you're right there's nothing that I can say to you about your education right now." That was the moment she knew she could not make any more excuses. She would have to dedicate herself to completing her GED. The next day, she signed up for GED classes with Southern Union State Community College. Jermeshia's instructor, Mrs. Reese, believed in her when she did not believe in herself. She made sure that Jermeshia stayed focused on her goal and did not allow her to give up.

After months of staying focused, Jermeshia obtained her GED! She showed it to her son and said, "I've got mine now! What's stopping you!?" She stated that all he could do was smile. After earning her GED, Jermeshia is now enrolled in classes at Southern Union to obtain her Associate's degree. Her expected graduation date is January 2024. Jermeshia knew she wanted more out of life for herself and her children. She wanted to be an example for her children, "I wanted to be a motivator for my children, letting them know that you do not have to just stop at high school. I want them to realize that anything is possible if you work hard and commit to your goals. If you want more for yourself and are ready to make that change, contact FSS Coordinator Rachel Harris today! Join the FSS Program and make a difference for yourself and your family. Contact Rachel at:

Auburn Forward Winter 2024 - Resident Corner

The Auburn Housing Authority's (AHA) mission is to provide safe, decent and affordable housing for families. The AHA's Housing Choice Voucher (HCV) program is funded by the federal government and AHA must comply with the Department of Housing and Urban Development's (HUD) regulations and AHA's internal policies and procedures. AHA encourages families to comply with the following requirements to maintain their housing assistance.

a. Comply with your annual recertification requirements and submit the requested information by the deadline.

b. Report all changes in income and household composition.

c. Comply with your landlord's dwelling lease.

d. Comply with all written requests that are submitted by the Housing Choice Voucher (HCV) Department and forward the requested information by the deadline.

Not complying with the requirements above may result in the termination of your assistance or eviction. The list above is not all inclusive.

If you have questions about your HCV assistance, please contact the HCV Department at (334) 821-2262 option 5.

The Housing Choice Voucher Program is converting to an online system!

Auburn Housing Authority's Housing Choice Voucher (HCV) Program is converting to an online format for all applications and recertifications. All future applications and recertifications must be completed using the new online portal for HCV. The online portal will allow applicants and participants to enter their current information online and upload any documents needed directly through the portal. In addition, once HCV staff has completed processing the application or recertification, all required documents can be sent for signature and returned by email. The conversion to the online format will allow faster processing time and eliminate the need to schedule appointments for applicants or participants to meet with their case managers. We are attempting to streamline the online process to make things easier for our families and to provide the best service with quick response times.

Applicant Information: Once your application has been received and accepted by HCV, applicants will need to register for an online applicant account which will enable applicants to update their information and check their current status on the waiting list. To register for an online applicant account, applicants will access the online portal through the following links, depending on which Voucher Type the applicant applied for:

  • Applicants for Tenant-Based Vouchers:


After accessing the online portal at the correct link above, select "APPLICANT" as the Registrant type and complete the requested information to create the online account. Once the online applicant account is created, applicants will need to make sure they update their contact information through the portal to ensure they are notified once their application is selected for processing. In addition, the online portal will enable applicants to securely upload all required documentation and forms.

If you or anyone in your family is a person with disabilities or requires a reasonable accommodation to fully utilize Auburn Housing Authority's programs and services, feel free to contact your assigned case manager, or you may contact the HCV Department at (334) 821-2262, extension 217.

Auburn Forward Winter 2024 - Resident Corner Continued

Rent Payment

ALL locations stop taking rent at 4:30 p.m. on the last business day of each month.

Rental Insurance

Residents are encouraged to obtain rental insurance. Rental insurance helps to protect your belongings after a covered loss.

Surveillance Cameras

As you may have noticed, surveillance cameras have been installed at all sites. There are plans to add more cameras in the near future. Also, additional lighting has been added to all properties.

If you have questions, contact Laura Squiers, Multifamily Housing Director, at (334) 821-2262 ext. 243 or

Food Pantry @ 400 Boykin St.

Tuesdays from 8-10 am

Thursdays from 2-4 pm

Volunteers are needed. To express interest call

334-821-2262 ext. 208 or email

The City of Auburn has recently begun a research-driven, community-wide branding initiative. While this is a branding project for the City of Auburn as a municipal government, the City's brand must reflect Auburn's identity and reputation both as a government and as a community. They are currently in the Research phase of the project and want your input as they aim to discover Auburn's authentic and ownable brand identity.

If you haven't had a chance yet, let your voice be heard by filling out the survey available at  Your input is vital and will help inform the City's brand moving forward. If you are someone who prefers paper, printed copies are available at Auburn City Hall, the Auburn Public Library, Boykin Community Center and the Harris Center.


Auburn Forward Winter 2024 - Drug/Crime Policy

The Board of Commissioners of the Housing Authority and Landlord in an effort to take a positive stand against the sale and use of illegal drugs and other crimes on Landlord or Housing property hereby adopts and endorses the following policy.

I. Any person, regardless of age, arrested on Housing Authority (HA) or Landlord's property for possession, use or sale of drugs or any unlawful act that threatens the peace and security of the Tenants, general public or HA staff, who is not listed as a family member on any lease of Landlords property will immediately be issued a letter of "No Trespassing." 

II. Any person arrested on Landlord or Housing Authority property for possession, use or sale of drugs or any unlawful act that threatens the peace and security of the Tenants, general public or HA staff, who is listed as a family member on a lease of Landlord or Housing Authority owned property and who is under the age of 19 will immediately be sent a letter requiring the arrested family member and the entire family to come to the office for counseling in which the following will be required:

A. Head of house and all family members will be required to sign a statement acknowledging the counseling session and acknowledging that another occurrence of this problem may result in termination of the lease.

B. The arrested family member MUST agree to and MUST attend an HA approved counseling or rehabilitation program. HA will verify attendance and completion of the program.

C. Failure to agree or comply with Section II, A, B may result in immediate termination of the dwelling lease.

III. Any person arrested on Landlord or Housing Authority property for possession, use, or sale of drugs or any unlawful act that threatens the peace and security of the Tenants, general public, or HA staff, who is listed as a family member on a lease of Landlord or Housing Authority owned property and who is 19 years of age or older will immediately be sent a letter requiring the arrested member and lease holder(s) to come to the office for counseling in which the following will be required:

A. The lease holder(s) will be requested to in writing remove the arrested person from the lease and agree to allow the Landlord or HA to send the arrested person a letter of "No Trespassing." 

B. If the conditions of the "No Trespassing" letter are violated, and it is determined that the remaining family members have contributed to the violation, the dwelling lease may be terminated.

C. Refusal of the Tenant to comply with Section III, A will result in termination of the dwelling lease.

IV. If the Head of house or spouse is arrested for possession, use, or sale of drugs the conditions in Section III, (A-C) will apply.

I acknowledge that I have received a copy of this policy.

Auburn Forward Winter 2024 - Policy Alert


Collection Policy



I. RENT DUE DATE: Rent and service fees are due on the first (1st) of each month. No partial payments will be accepted on or after the rent due date.

II. LATE FEE CHARGED: If rent and service fees are not received by 5:00 p.m. on the sixth (6th) of the month, a "late fee" in accordance with the Board approved posted current late fee charge will be added to your account.

III. Residents who fail to pay their rent or make arrangements to resolve balances by 5:00 p.m. on the sixth (6th) will be sent a "LEASE TERMINATION NOTICE."

IV. Residents requesting a hardship must request the hardship prior to being considered late. Hardships will not be granted on requests made after the last day to pay on time unless a verifiable emergency exists.

V. Residents who are still residing in the apartment after the lease termination notice has expired will be issued eviction papers.

VI. If a resident moves out of a dwelling unit owing the Housing Authority for back rent, repairs, and/or other expenses, he or she should arrange for the debt to be paid or face possible court action.

VII. Residents who are late with their rent (have not paid rent on or before the 6th of the month), 3 times in a calendar year will receive a "LEASE TERMINATION NOTICE": Non-Curable.

Auburn Forward Winter 2024 - Policy Reminders

AHA is committed to providing all residents with safe, decent, and sanitary housing and ensuring that all residents have the right to peaceful enjoyment of their apartment. As a part of this commitment, AHA has implemented weekly property assessments. As a result, AHA requests residents' assistance in addressing frequent issues observed. (Please note all residents agree to abide by this policy upon signing a lease, failure to do so can lead to fines and eviction.)


  • No parking on or driving across the grass is permitted at any time.
  • Before bringing a pet and/or service animal home, you must contact AHA's office. AHA has no pet visitation policy.
  • All smoke detectors inside the home must be operable. Residents should contact the office to request batteries for all beeping smoke detectors. Smoke detectors should not be tampered with, removed, disconnected, or covered.


Contact Interim Regional Property Manager Dominique Moore via phone at 334-821-2262 ext. 242 or by e-mail at

Exterior and Groundskeeping

AHA is committed to providing an attractive environment for all our communities. Residents, please be reminded that:

  • All garbage and debris must be disposed of in the City of Auburn assigned garbage carts. No trash should accumulate on the grounds or porch of the apartment.
  • All garbage carts must be stored appropriately at the rear of the apartment. Garbage carts are allowed on the street the night before the scheduled pickup and returned to storage the next day.
  • All child(ren)/guests' conduct must be controlled to prevent damage to the interior and exterior of the apartment.
  • Roofs must be free of litter, sticks, and other debris.
  • Do not accumulate items on the porch, yard, or any other property premises.
  • Inoperable vehicles are not allowed in parking areas, sidewalks, or grass.
  • All bicycles and toys must be stored appropriately and not scattered around the yard.
  • All large items (sofas, mattresses, etc.) must not be on the curb earlier than one day before the scheduled City of Auburn garbage pickup.


For the safety of our residents and maintenance staff, effective immediately, residents will not be allowed in the vicinity of our maintenance staff while they are performing maintenance repairs inside of LHA units. Residents will be required to go into another room until all maintenance issues have been addressed. 

An emergency work order will be completed within twenty-four (24) hours. If a situation is determined to not be an emergency, the resident will be informed that the request will be considered as "any other resident work order request". Normal work orders will be resolved within 3 business days. Emergency Work Orders are when the situation constitutes a serious threat to the life, safety, or health of resident(s) or staff; or the situation will cause serious damage to the property, property structure, or systems if not repaired within twenty-four (24) hours.

Examples of a work order emergency are:

-Broken exterior door lock


-Loss of power - mechanical failure

-Broken water line

-Loose or falling ceiling

-No Heat (when the outside temperature is less than 35 degrees)


Please call to request a work order:

Greg Moore

Regional Maintenance Manager

Phone: (334) 821-2262 ext. 262

For Police and Fire Emergencies, Dial 911

Auburn Forward Winter 2024 - Scholarships

PHADA Scholarship Program

In order to encourage academic excellence and community responsibility among high school students, PHADA has implemented a scholarship program for graduating seniors who are preparing to enter college. PHADA will award three scholarships to deserving youth currently residing in a PHADA member agency.

Applications for the 2024 Scholarship Program Are Due to PHADA by January 26, 2024.  Visit to learn more.

HAI Group Resident Scholarship Program

HAI Group 2024 Resident Scholarship Program launches on February 5, 2024.  Visit to learn more.


Stay up-to-date with the latest scholarships by visiting our website at Your pathway to educational opportunities awaits!

Auburn Forward Winter 2024 - Fire Safety Contest

October 8-14, 2023, was Fire Safety Week. Resident Services hosted a Fire Safety Poster Contest called "Cooking Safety Starts with You." We had 25 poster entrees, the most we have ever had in the past. Our winners were given various amounts of gift cards.

1st place $50, 2nd place $30 and 3rd place $20 in their age category.

Fire Safety poster contest 6-9yrs  1st place  Nylah Dowdell Fire Safety poster contest 6-9 yrs 2nd place, Andrew Dowdell Fire Safety poster contest 6-9 yrs 3rd place, Sydney McPherson
6-9yrs - 1st place
Nylah Dowdell

6-9 yrs - 2nd place
Andrew Dowdell

6-9 yrs - 3rd place
Sydney McPherson
Fire Safety poster contest 10-14 yrs 1st place Kyara Copeland Fire Safety poster contest 10-14 yrs 2nd place Quinton Copeland Fire Safety poster contest 10-14 yrs 3rd place Kardaren Chaney

10-14 yrs - 1st place
Kyara Copeland

10-14 yrs - 2nd place
Quinton Copeland
10-14 yrs - 3rd place
Kardaren Chaney

Auburn Forward Winter 2024 - RAB

Dedicated Board Members Wanted!

The Resident Advisory Board (RAB) members work with the housing authority team to provide feedback, make suggestions, and represent the community at various events.

Member Characteristics

The Resident Advisory Board (RAB) is composed of residents and program participants who want to be community leaders.

  • Desire to make a difference in your community
  • Wish to engage with other members of your community
  • Wish to engage with housing authority team members
  • Have a lot of ideas that you want to share
  • Desire to be an active community leader
  • Desire to be more actively engaged in your community
  • Love working on a team


  • Must be in good standing with the Housing Authority
  • Available to attend Monthly Meetings and represent the authority at events
  • Commit to making an impact in their community

Express Interest

To apply Complete, the Resident Advisory Board Interest Application.

Contact Resident Services Coordinator Charlotte Mattox at 334-821-2262 ext. 230 with any questions.

We need your help to keep OUR communities clean!

Garbage cans

  • Can be placed at the curb the night prior to pick up.
  • Must be removed from the curb the evening after pick up and placed at the back of your unit.
  • Fines could be imposed if cans are left by the curb on days that there is no garbage pick up.

Now that spring is here, we want to give you a few reminders from your lease.

  • The Resident agrees only to use authorized grills and to use grills (including storage) in areas authorized by the HA. In no circumstances shall the grills be used under a porch/covering or within 10 feet of any overhang or housing authority building.
  • The use of any swimming pools on the premises is prohibited.
  • Playground equipment, including swings, slides, trampolines, basketball goals, etc., which is not HA approved and/or provided, is prohibited.


Auburn Forward Winter 2024 - Happy New Year Back Cover

Dear Reader,

The start of a new year is a chance for fresh starts and exciting possibilities. May this be a year filled with new opportunities, growth, and positive experiences for you and your loved ones.

Thank you for being an essential part of our Auburn Housing Authority family. Wishing you and your loved ones a Happy New Year filled with hope, health, and happiness.

-Auburn Housing Authority