Auburn Forward Spring 2026
Auburn Forward Spring 2026 - Cover and Online Link
The Spring 2026 edition of Auburn Forward shares key updates from the Auburn Housing Authority, including leadership messages, community events, resident programs, staff highlights, and important policy information. It also features upcoming activities and resources available to residents as we prepare for the year ahead.
Auburn Forward Spring 2026 - Text Only Version
Auburn Forward
Auburn Housing Authority | Spring 2026
auburnhousingauth.org
From the CEO
Sharon N. Tolbert
Welcome to the Spring 2026 edition of the Auburn Forward. Spring is a time of growth and new beginnings. It's a time to reflect on our recent achievements and to look forward to the new opportunities ahead.
In partnership with the Hollyhand Companies, the Auburn Housing Authority (AHA) applied for the 9% LIHTC in February 2026 to redevelop 56 of the 106 units in the Ridgecrest community. The Hollyhand and AHA team worked tirelessly during the past quarter to submit a competitive application. I want to thank the City of Auburn's team for taking time out of your busy schedule to meet regarding the proposed redevelopment and all that you have done behind the scenes to support AHA's application.
Furthermore, I want to thank the Planning Commission for approving AHA's conditional use request and the City Council for approving the City Manager's recommendation to inject over $2 million into the proposed Ridgecrest redevelopment. Your support shows the City's commitment to expanding affordable housing and revitalizing the northwest Auburn community.
I want to recognize our team for achieving several departmental milestones, including implementing the modernization program, enhancing HCV quality controls, securing grant funding, drafting the 2026 HUD PHA Plan and MTW Supplement, and more.
During the Spring, our team will continue to implement high priority goals and objectives, including improving occupancy and work order completion rates, recruiting new landlord partners, implementing new electronic workflows, resident programs, and more.
As always, I want to thank the Board for entrusting me to continue to serve as the CEO of the Auburn Housing Authority and its managed agencies. Thank you to our community partners for your contributions as we strive to provide valuable services and resources to our families.
I hope you find the Spring 2026 Auburn Forward edition a useful tool for communicating upcoming news, events, and more. For more information, please visit our website at auburnhousingauth.org and sign up for "News and More" to receive email and text notifications. Also, be sure to connect with us on social media.
As we end the Winter season and start Spring, make sure to slow down and smell the roses. As always, please take care of yourself and each other.
Bountiful Blessings,
Sharon N. TolbertManagement Agent for LaFayette & Roanoke Housing Authority
Auburn Housing Authority Affiliates: AHA Development LLC & Auburn Community Development Corp.
Board Updates
During the previous quarter (January - March 2026), the Board approved the AHA Development LLC Tenant Write-Offs, HCV Utility Allowances (TBV), FYE2025 Audit Report, 2026-2027 FSS Grant Award, Salary Study Amendment, HUD Annual Plan, 2026 MTW Supplement, Maintenance Policy Revision, and other action items.
Commissioners Nolan Torbert and Barbara Leverett (LaFayette HA) attended the 2026 Commissioners Conference in Tampa, FL, in January 2026. Commissioners Rene Waldrop, Marguerite White and Barbara Leverett (LaFayette HA) attended the NAHRO 2026 Washington Conference in Washington, DC, in March 2026. All attended various sessions and other events.
Thank you, Commissioners, for taking time out of your busy schedule to attend the conference.
AHA Board Meeting
Date: April 28, May 26, June 30
Time: 12:00 pm (CST)
Location: Auburn Housing Authority
931 Booker Street, Auburn, ALThe date, time, and location are subject to change.
Auburn Community Development Corporation (ACDC)
Under Sharon Tolbert's leadership, the AHA Board of Commissioners approved the Auburn Community Development Corporation (ACDC) as a nonprofit affiliate of the AHA on May 7, 2019.
ACDC's mission is "Empowering individuals and families by expanding affordable housing and economic opportunities in an effort to build vibrant neighborhoods and communities."
The ACDC has partnered with the City of Auburn to administer a Food Pantry at the Boykin Community Center. ACDC is also exploring affordable housing opportunities in an effort to expand housing for families in the Auburn community.
Board Updates
ACDC would like to thank the City of Auburn for its continued financial support of the Food Pantry.
During January - March 2026:
18 households were provided food during special outreach events, where 324 pounds of food were distributed.Thank you to all volunteers that assist at the Food Pantry. We truly appreciate your help.
ACDC extends a heartfelt gratitude to the United Way of Lee County (UWLC) for their 2026 grant award of $9,000. We also want to thank SmartBank for their grant award of $1,000. Your support enables us to continue our mission and make a meaningful difference in the lives of those we serve.
Human Resources & News
We are proud to recognize our maintenance and modernization team for their dedication and hard work in keeping our properties clean, groomed, and presentable for residents and visitors. Their consistent efforts play a key role in maintaining the overall appearance and quality of our communities.
Thank you to the team for your attention to detail, professionalism, and commitment to creating spaces our residents can take pride in. Your work does not go unnoticed and is truly appreciated.
New Team Members
Lane Grimes - Maintenance Mechanic AHA
Keara Ricks - Property ManagerWork Anniversaries
Demetrius Parham - 1 year Anniversary, Jan 6th
Angel Long - 2 year Anniversary, Feb 5th
Jefferson Whaley - 2 year Anniversary, Feb 19th
Charlotte Bowen - 1 year Anniversary, March 10thBirthdays
Beth Redding - Jan 6th
Dominique Moore - Feb 3rd
Lane Grimes - Feb 28th
Angel Long - March 9th
Todd James - March 14thCommunity Highlight
Our Bunny Hunt at Drake Community brought everyone together for a fun afternoon. Kids were all over the green space searching for eggs, and you could hear the excitement and laughter throughout the community.
Employee Spotlight
Justin Rowell - Maintenance Technician
Justin has been employed with AHA since 2022. Justin serves as our Maintenance Technician II where he performs a vast array of semi-routine and general maintenance duties for the AHA and its managed agencies.
Justin is skilled in HVAC repair, carpentry, electrical, plumbing, masonry, and painting. Justin also performs general repairs on maintenance equipment as needed.
Justin, thank you for all you do. We appreciate your contributions, and we are glad you are here.
Finance / Accounts Payable
In an effort to increase efficiency and reduce processing time, AHA is converting to an online system for all finance department programs.
Accounts Payable payments will be processed through ACH transfers. Vendors will be notified and provided instructions on how to receive payments electronically.
Vendors may also submit invoices electronically to accountspayable@auburnhousingauth.org.
Future plans include a vendor portal for submitting invoices, checking payment status, and downloading 1099s.
Procurement
AHA is currently processing bids for roofing services and preparing a bid for FSS Coordinator Services.
Upcoming procurements may include:
- Fee Accounting Services
- Auditing Services
- Lawn Maintenance
- Plumbing
- Tree Removal
Vendors should register through the e-procurement marketplace to receive notifications.
Resident Advisory Board
The role of the Resident Advisory Board is to review AHA's HUD 5-Year Plan and Annual Plans. Members are considered the spokespersons for residents.
Members include Marquita Floyd, Mary Jane Guy, Paula Holloway, Mark Holifield, and Janice Hutchinson.
Resident Spotlight - Marquita Floyd
Marquita Floyd is a truly remarkable member of the Auburn Housing Authority community. Despite facing physical limitations, she remains an active and dedicated member of the Resident Advisory Board.
Marquita enjoys working with youth and supporting her neighbors at the Sparkman Community in any way she can. Whether she is helping distribute food or learning new skills like sewing, she approaches every task with a cheerful attitude and a positive spirit.
She is also committed to uplifting young mothers and young ladies, encouraging them to speak out and build confidence.
Safety Workshop
Our recent Safety Workshop for young ladies at the Porter Community Center provided an engaging and informative space for youth and their families to learn important safety skills.
Led by Kajia Ray with RCEA Prevention, the session focused on digital safety and personal boundaries, with participants actively taking part in discussions and real life scenarios.
The workshop was well received, with strong interest in continuing these sessions throughout the year.
Free Wi-Fi
All AHA communities now have free Wi-Fi available in every unit. Spectrum has provided instructions to all residents on how to connect.
Landlord Corner
Auburn Housing Authority would like to say Thank You to all of our landlords. Landlords provide housing opportunities to our Tenant Based Voucher (TBV) program participants. Without our landlords' commitment and partnership, AHA would not be able to provide many of the services we offer.
Address Change
If you move, remember to report your new address to our office in writing. Also report anticipated changes of ownership as soon as possible. You must advise us before you sell the property rented to a voucher holder. There is paperwork that must be done to adjust ownership and rental assistance.
Report Changes
Participants of the HCV Program are required to submit all changes in writing within 10 calendar days. These changes may include loss of employment, new employment, updated phone numbers and emails and change in student status. Landlords who are aware of an unauthorized individual residing in the home should contact the HCVP Department immediately. Updating household information is vital to keeping your HCVP participation in good standing. The voucher size is based on household composition. Families receive deductions for dependents. It is very important to keep this updated.
Lease Renewal
Landlords: If you are entering into a new lease at the annual renewal, you must provide a copy of the new proposed lease prior to the tenant signing the lease. If you have questions about the program, don't guess. Please call the Housing Choice Voucher Office Program (HCVP) at (334) 821-2262 ext. 217. Thank you for partnering with Auburn Housing Authority (AHA) to provide decent, safe, and sanitary housing for low income families.
Housing Preferences
The HCVP offers housing preferences for homeless families and domestic violence victims. If you're receiving assistance from a homeless shelter or are a victim of domestic violence, you may qualify for additional points. The agency assisting you can provide a letter on their letterhead confirming your need, which must be faxed, mailed, or hand delivered to the HCVP office.
Safe Communities
Do you know what to do if you suspect fraud or criminal activity occurring at an HCVP assisted home? You can do your part to help keep your community safe by using the link below to report fraudulent or criminal activity.
www.auburnhousingauth.org/contactNew HCV Properties Added to Website!
Our New Landlord Portal Has Launched
The Housing Choice Voucher (HCV) Program has launched a new online portal for owners and agents participating in the program. Through the portal, landlords can:
- View tenant listings, property details, and inspection schedules.
- Access inspection results, payment history, and 1099 forms.
- Submit documents like leases, RFTA forms, and rent change requests securely online.
The portal aims to streamline communication and improve access to key information. For questions or more details, contact the HCV Department at (334) 821-2262, extension 217.
Available Landlord Incentives
New Landlord Signing Bonus: Landlords can earn up to $500 for signing a contract on a new property added to the HCV Program.
New Landlord Referral Bonus: Agencies that refer a new landlord, resulting in a new property being added to the HCV program, are eligible to earn up to $500 for a referral fee.
Vacancy Payments: Landlords can earn up to 1 month's rent for vacancies occurring between HCV tenants.
Damage Claim Payments: When an assisted unit is vacated and sustains tenant related damages and an assisted family moves into the unit, the landlord may be eligible for up to 1 month's rent for damages.
Partnering with Auburn Housing Authority has its benefits. The Landlord Incentive Program for all HCV Landlords are now available.
If you would like to receive more information related to the HCV Landlord Incentive Program, you can contact Todd James at tjames@auburnhousingauth.org.
Scan the QR Code to get started.
Or visit auburnhousingauth.org/landlord-portal
HCV Programs
Veterans Affairs Supportive Housing (VASH)
The VASH program combines HUD's Housing Choice Voucher rental assistance for homeless Veterans with case management and clinical services provided by the Department of Veterans Affairs (VA). VA provides these services for participating Veterans at VA medical centers (VAMCs), community based outreach clinics (CBOCs), through VA contractors, or through other VA designated entities. If you are a Veteran and wish to utilize the VASH voucher, please contact the Central Alabama Health Care System (CAVHCS) at 334-727-0550 or 800-214-8387.
Mainstream Vouchers
Mainstream Vouchers assist households that include a nonelderly person(s) with a disability. This is defined as any family that includes a person with a disability who is at least 18 years old and not yet 62 years old at the effective date of the initial Housing Assistance Payment (HAP) Contract. Aside from serving a special population, Mainstream Vouchers are administered using the same rules as other Housing Choice Vouchers. Currently, AHA's Mainstream Voucher waiting list is closed. AHA will provide notice through a variety of media outlets when it reopens.
Foster Youth to Independence Initiative (FYI)
HUD's FYI targets housing assistance to young people aging out of foster care and who are at extreme risk of experiencing homelessness. The initiative offers housing vouchers to local public housing authorities to prevent or end homelessness among young adults under the age of 25 who are, or have recently left, the foster care system without a home to go to. Eligible applicants must be referred to AHA by the Alabama Department of Human Resources. If you are a foster youth who is about to age out of foster care and wish to utilize the FYI voucher, please contact the Alabama Department of Human Resources at (334) 242-1310.
Tenant Based Vouchers (TBV)
Auburn Housing Authority's (AHA) Housing Choice Voucher (HCV) Tenant Based Voucher (TBV) Program allows low income families to rent quality housing in the private market via federal funds provided by the U.S. Department of Housing and Urban Development (HUD). Through the HCV Program, AHA pays a portion of eligible families' rent each month directly to the property owner. Families can use their vouchers to rent a house or apartment in the private market throughout Lee County, with the exception of the city limits of Opelika, AL.
Because there are more families who need rental assistance than there are funds available, AHA uses a waiting list to administer the program to eligible families.
Applicant families must meet the following eligibility requirements to qualify for the HCV Program:
- Meet HUD's definition of family
- Meet income limits specified by HUD
- Qualify on the basis of citizenship or eligible immigrant status
- Provide Social Security number
- Sign required consent forms
- Pass screening process
Currently, AHA's tenant based voucher waiting list is closed. AHA will provide notice through a variety of media outlets when it reopens. To learn more contact Esmerelda Smith at 334-821-2262 ext. 224 or by e-mail at esmith@auburnhousingauth.org.
Project Based Vouchers (PBV)
PBV is similar to TBV. However, the differences between the two are that PBV assistance is tied to the unit, and once HCV determines eligibility, the applicant is referred to the PBV landlord to determine if the applicant is suitable for tenancy. The waitlist is currently open for bedroom sizes 3-5.
Homeownership Program
The Housing Choice Voucher (HCV) Homeownership Program allows families that are assisted under the Tenant Based Voucher (TBV) program to use their voucher to buy a home and receive monthly assistance in meeting homeownership expenses.
The HCV Homeownership Program is available only to families that have been admitted to the TBV program. To participate in the HCV Homeownership Program, the HCV family must meet specific income and employment requirements (the employment requirement does not apply to elderly and disabled families), be a first time homeowner as defined in the regulation, attend and satisfactorily complete the pre assistance homeownership and housing counseling program required by AHA, and meet any additional eligibility requirements set by the AHA. If you are a current TBV participant and wish to utilize the homeownership program, please contact your caseworker.
Esmerelda Smith, HCV Caseworker TBV
Ph.: (334) 821-2262 ext. 224
Email: esmith@auburnhousingauth.orgRachel Harris, FSS Coordinator
Ph.: (334) 821-2262 ext. 259
Email: rharris@auburnhousingauth.org
Upcoming Changes to the Emergency Housing Voucher Program
We are writing to provide an important update regarding the Emergency Housing Voucher (EHV) Program. Due to rising rental costs and the lack of additional federal funding, this program is currently projected to operate only until the end of 2026. We understand this news may be concerning.
Please be aware that no additional funding is currently expected to extend the program past this date. This will impact our ability to continue providing rental assistance through the EHV program. We understand that changes to the EHV program and your housing assistance are a source of concern.
The Auburn Housing Authority is fully committed to assisting your family throughout this process. We will share information in the upcoming weeks as it becomes available and will provide details and next steps. In the meantime, please feel free to contact us with any immediate questions.
Charlotte Bowen, HCV Manager
(334) 821-2262 ext. 221
cbowen@auburnhousingauth.org
Family Self Sufficiency Program (FSS)
Looking for ways to build a stronger financial future for you and your family? The Family Self Sufficiency (FSS) Program at the Auburn Housing Authority is here to help residents reach their goals and create new opportunities.
The FSS Program is more than just a program. It's a partnership. Participants work with an FSS Coordinator to set goals, overcome barriers, and celebrate achievements along the way.
Program Benefits Include
- Personalized goal planning with the FSS Coordinator
- Connections to valuable community resources
- The opportunity to build savings through the FSS Escrow Account
Interested in joining the FSS Program? Contact FSS Coordinator Rachel Harris at rharris@auburnhousingauth.org or 334-728-4690 for more information.
Sparkman Pizza Party
Our recent Pizza Party at the Sparkman Community Center brought residents together to celebrate the winning Community Christmas Tree. The event was filled with smiling faces and excited children as everyone enjoyed pizza, snacks, and time together.
Residents had the chance to connect, celebrate their win, and even start planning for next year's competition. Moments like these continue to build a strong sense of community, and we look forward to many more opportunities to come together.
Sweetheart Sparkman
Our recent Sweethearts Event at the Sparkman Community Center brought together youth and residents for a fun afternoon of creativity and connection. Participants enjoyed making Valentine cards using a variety of sweets and treats, creating colorful and thoughtful designs for their loved ones.
A special highlight of the event was the drawing for a large McCall Parrot, which brought lots of excitement, especially for the lucky young winner. Events like these continue to create joyful moments for our residents, and we look forward to the next one.
Peter and Wendy Play
Our recent "Peter and Wendy" outing at the Jan Dempsey Arts Center gave residents a fun and memorable experience filled with creativity and entertainment. Participants enjoyed a lively performance of the classic story, brought to life by talented local youth, along with opportunities for audience interaction that kept everyone engaged.
In addition to the play, attendees explored the art exhibits and even learned how they could get involved with the theater. The experience left a lasting impression, with many already asking about the next event. A special thank you to the Jan Dempsey Arts Center staff for hosting such a wonderful experience for our residents.
Mentoring Moms
Our recent Mentoring Moms gatherings brought residents together for encouraging and informative sessions focused on support, growth, and well being. At the Sparkman Community Center, Shelia Holmes with Revision Counseling Services shared valuable information about counseling resources available to residents at no cost, creating a space for open conversation and support.
At a later session, Tangela Johnson with Vita Health led an engaging presentation centered on empowering women and maintaining a positive mindset. Moms were able to participate, ask questions, and walk away with practical tips they can use in their daily lives. Each session also included a healthy lunch provided by Campus Kitchens, adding to a welcoming and supportive environment.
Marvelous Monday
Our recent Marvelous Monday event welcomed seniors to the Porter Community Center for a fun and lively afternoon centered around Bingo and fellowship. Participants enjoyed picking out their own prizes, and the room was filled with laughter and friendly moments that made the experience even more enjoyable.
Guests also enjoyed a delicious meal provided by Campus Kitchens, adding to a warm and welcoming atmosphere. We are grateful for the opportunity to bring our seniors together and look forward to continuing to offer events that create connection and joy in our community.
Resident Corner
The Auburn Housing Authority's (AHA) mission is to provide safe, decent, and affordable housing for families. The AHA's Housing Choice Voucher (HCV) program is funded by the federal government and AHA must comply with the Department of Housing and Urban Development's (HUD) regulations and AHA's internal policies and procedures. AHA encourages families to comply with the following requirements to maintain their housing assistance.
a. Comply with your annual recertification requirements and submit the requested information by the deadline.
b. Report all changes in income and household composition.
c. Comply with your landlord's dwelling lease.
d. Comply with all written requests that are submitted by the Housing Choice Voucher (HCV) Department and forward the requested information by the deadline.Not complying with the requirements above may result in the termination of your assistance or eviction. The list above is not all inclusive.
If you have questions about your HCV assistance, please contact the HCV Department at (334) 821-2262, option 5.
Tenants are encouraged to frequently visit the office to stay informed about updates to the ban list.
All locations stop taking rent at 4:30 p.m. on the last business day of each month.
Residents are encouraged to obtain rental insurance. Rental insurance helps to protect your belongings after a covered loss.
Smoking is NOT permitted inside the unit. See the Smoke Free Policy that's included as an addendum to your lease for more information.
Upcoming Events
Marvelous Monday
March 30th - 12 PM
Porter Community CenterBunny Hunt
March 31st - 4 PM
Drake Community/Stubb AveBudgeting Workshop
April 6th - 3:30 PM
Porter Community CenterMentoring Mom's Luncheon
April 6th - 12 PM
Sparkman Community CenterPoster & Essay Contest
April 7th - 4 PM
East Park Community CenterPublic Hearing
FYB2026 HUD Annual Plan
FYB2026 MTW Supplement
April 9th - 10 AM
Auburn Housing AuthorityDates are subject to change. Visit our website calendar for more information.
HCV Notice
Converting to an Online System
Auburn Housing Authority's Housing Choice Voucher (HCV) Program is converting to an online format for all applications and recertifications. All future applications and recertifications must be completed using the new online portal for HCV. The online portal will allow applicants and participants to enter their current information online and upload any documents needed directly through the portal. In addition, once HCV staff has completed processing the application or recertification, all required documents can be sent for signature and returned by email. The conversion to the online format will allow faster processing time and eliminate the need to schedule appointments for applicants or participants to meet with their case managers. We are attempting to streamline the online process to make things easier for our families and to provide the best service with quick response times.
Applicant Information
Once your application has been received and accepted by HCV, applicants will need to register for an online applicant account which will enable applicants to update their information and check their current status on the waiting list.
To register for an online applicant account, applicants will access the online portal through the following links, depending on which Voucher Type the applicant applied for:
Tenant Based Vouchers:
https://apps.auburnhousingauth.org/UserCreateAcct.aspxProject Based Vouchers located in Auburn:
https://apps.auburnhousingauth.org/UserCreateAcct.aspxProject Based Vouchers located in LaFayette:
https://lha.auburnhousingauth.org/UserCreateAcct.aspxAfter accessing the online portal at the correct link above, select "APPLICANT" as the Registrant type and complete the requested information to create the online account.
Once the online applicant account is created, applicants will need to make sure they update their contact information through the portal to ensure they are notified once their application is selected for processing. In addition, the online portal will enable applicants to securely upload all required documentation and forms.
If you or anyone in your family is a person with disabilities or requires a reasonable accommodation to fully utilize Auburn Housing Authority's programs and services, feel free to contact your assigned case manager, or you may contact the HCV Department at (334) 821-2262, extension 217.
Policy Reminder
AHA is committed to providing all residents with safe, decent, and sanitary housing and ensuring that all residents have the right to peaceful enjoyment of their apartment. As a part of this commitment, AHA has implemented weekly property assessments. As a result, AHA requests residents' assistance in addressing frequent issues observed. Please note all residents agree to abide by this policy upon signing a lease, failure to do so can lead to fines and eviction.
- No parking on or driving across the grass is permitted at any time.
- Before bringing a pet and/or service animal home, you must contact AHA's office. AHA has no pet visitation policy.
- All smoke detectors inside the home must be operable. Residents should contact the office to request batteries for all beeping smoke detectors. Smoke detectors should not be tampered with, removed, disconnected, or covered.
Contact Regional Property Manager Dominique Moore via phone at 334-821-2262 ext. 242 or by e-mail at dmoore@auburnhousingauth.org.
Drug/Crime Eviction Policy
Revision Schedule: Exhibit A
The Board of Commissioners of the Housing Authority and Landlord, in an effort to take a positive stand against the sale and use of illegal drugs and other crimes on Landlord or Housing property, hereby adopts and endorses the following policy.
I. Any person, regardless of age, arrested on Housing Authority (HA) or Landlord's property for possession, use, or sale of drugs or any unlawful act that threatens the peace and security of the Tenants, general public, or HA staff, who is not listed as a family member on any lease of Landlord's property will immediately be issued a letter of "No Trespassing."
II. Any person arrested on Landlord or Housing Authority property for possession, use, or sale of drugs or any unlawful act that threatens the peace and security of the Tenants, general public, or HA staff, who is listed as a family member on a lease of Landlord or Housing Authority owned property and who is under the age of 19 will immediately be sent a letter requiring the arrested family member and the entire family to come to the office for counseling in which the following will be required:
A. Head of house and all family members will be required to sign a statement acknowledging the counseling session and acknowledging that another occurrence of this problem may result in termination of the lease.
B. The arrested family member MUST agree to and MUST attend an HA approved counseling or rehabilitation program. HA will verify attendance and completion of the program.
C. Failure to agree or comply with Section II, A, B may result in immediate termination of the dwelling lease.
III. Any person arrested on Landlord or Housing Authority property for possession, use, or sale of drugs or any unlawful act that threatens the security of the Tenants, general public, or HA staff, who is listed as a family member on a lease of Landlord or Housing Authority owned property and who is 19 years of age or older will immediately be sent a letter requiring the arrested member and lease holder(s) to come to the office for counseling in which the following will be required:
A. The lease holder(s) will be requested to in writing remove the arrested person from the lease and agree to allow the Landlord or HA to send the arrested person a letter of "No Trespassing."
B. If the conditions of the "No Trespassing" letter are violated and it is determined that the remaining family members have contributed to the violation, the dwelling lease may be terminated.
C. Refusal of the Tenant to comply with Section III, A, will result in termination of the dwelling lease.
IV. If the Head of house or spouse is arrested for possession, use or sale of drugs the conditions in Section III, (A-C) will apply.
We Do Business In Accordance With the Federal Fair Housing Law
Policy Alert
Collection Policy (Excerpt)
I. RENT DUE DATE: Rent and service fees are due on the first (1st) of each month. No partial payments will be accepted on or after the rent due date.
II. LATE FEE CHARGED: If rent and service fees are not received by 5:00 p.m. on the sixth (6th) of the month, a "late fee" in accordance with the Board approved posted current late fee charge will be added to your account.
III. Residents who fail to pay their rent or make arrangements to resolve balances by 5:00 p.m. on the sixth (6th) will be sent a "LEASE TERMINATION NOTICE."
IV. Residents requesting a hardship must request the hardship prior to being considered late. Hardships will not be granted on requests made after the last day to pay on time unless a verifiable emergency exists.
V. Residents who are still residing in the apartment after the lease termination notice has expired will be issued eviction papers.
VI. If a resident moves out of a dwelling unit owing the Housing Authority for back rent, repairs, and/or other expenses, he or she should arrange for the debt to be paid or face possible court action.
Emergency Work Orders
For the safety of our residents and maintenance staff, effective immediately, residents will not be allowed in the vicinity of our maintenance staff while they are performing maintenance repairs inside of AHA units.
An emergency work order will be completed within twenty four (24) hours. If a situation is determined to not be an emergency, the resident will be informed that the request will be considered as "any other resident work order request". Normal work orders will be resolved within 3 business days.
Emergency Work Orders are when the situation constitutes a serious threat to the life, safety, or health of resident(s) or staff; or the situation will cause serious damage to the property, property structure, or systems if not repaired within twenty four (24) hours.
Examples of a work order emergency are:
- Broken exterior door lock
- Fire
- Loss of power - mechanical failure
- Broken water line
- Loose or falling ceiling
- No Heat (when the outside temperature is less than 35 degrees)
Please call to request a work order:
Emergency Work Orders
(334) 750-7910For Police and Fire Emergencies dial 911.
Exterior and Groundskeeping
AHA is committed to providing an attractive environment for all our communities. Residents, please be reminded that:
- All garbage and debris must be disposed of in the City of Auburn assigned garbage carts. No trash should accumulate on the grounds or porch of the apartment.
- All garbage carts must be stored appropriately at the rear of the apartment.
- Garbage carts are allowed on the street the night before the scheduled pickup and returned to storage the next day.
- All child(ren)/guests' conduct must be controlled to prevent damage to the interior and exterior of the apartment.
- Roofs must be free of litter, sticks, and other debris.
- Do not accumulate items on the porch, yard, or any other property premises.
- Inoperable vehicles are not allowed in parking areas, sidewalks, or grass.
- All bicycles and toys must be stored appropriately and not scattered around the yard.
- All large items (sofas, mattresses, etc.) must not be on the curb earlier than one day before the scheduled City of Auburn garbage pickup.
Spring Cleaning Tips
As the seasons change, it's a great time to refresh your home and start fresh. A few small steps can make a big difference in keeping your space clean, comfortable, and organized.
- Start with decluttering. Go through one area at a time and remove items you no longer use to make cleaning easier.
- Clean high touch surfaces. Wipe down door handles, light switches, and countertops to help keep your home healthy.
- Check for maintenance needs. Report any leaks, mold, or repairs early to help prevent bigger issues later.
We hope these simple tips help you feel more comfortable and refreshed in your home this season.