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Auburn Forward Summer 2020

Auburn Forward Summer 2020 - COVER

Auburn Forward

Summer 2020

 Auburn Forward Summer Newsletter Cover

Auburn Forward Summer 2020 (From the CEO) - Page 2


Sharon N. Tolbert, Chief Executive Officer

AHA CEO Sharon Tolbert Headshot

I hope all are being safe and adjusting to what is often being referred to as the new normal due to the Coronavirus (COVID-19) pandemic. The Auburn Housing Authority (AHA) has modified its business operations as we navigate through unchartered territory as a result of COVID-19.

Effective April 6, the AHA closed its office to the general public and staff primarily worked remotely due to the Governor's Stay-at-Home Order that went into effect on April 4. The office closure was implemented in an effort to minimize the spread of the virus and to keep employees and the general public safe. 


Although most services in our area have reopened, the AHA is taking precautions before we resume our normal business operations. Plans are being developed to reopen; however, a definitive date is still unknown at this time due to the continued uncertainties of COVID-19. 


In this issue, we have outlined the steps that will be taken to ensure we continue to serve our families in a HUD-compliant manner. I do apologize for any inconvenience that our office closure may have caused but please be assured that AHA's primary focus is to provide safe, descent and sanitary housing to our families and we are here to serve you! I ask for your continued patience as we transition to our normal business operations, and again assure you of our ongoing commitment to provide service to our families as we strive to meet your housing needs.  


I want to commend our AHA staff for their hard work and dedication as we work through our unconventional office structure while complying with essential job functions.  I also want to thank our community partners that have assisted with providing services to our residents.

My heart goes out to families that may have been impacted by COVID-19. I ask that everyone continue to take precautions and comply with the Centers for Disease Control's guidelines due to the continued threat of the virus. 

Beginning in July, AHA will have Zoom meetings each month with residents and participants.  The meetings will provide a question and answer session with the CEO and staff. Details regarding the meetings are provided in the newsletter.   We are looking forward to hearing from you! 

For more information, please visit our website at and sign up for "News and More" to receive email and text notifications. Also, be sure to connect with us on social media!

Please stay safe,

Sharon N. Tolbert

Auburn Forward Summer 2020 (Commissioner's Corner) - Page 3

AHA is governed by a five-member Board of Commissioners, representing a cross-section of the community and appointed by the Mayor of the City of Auburn. One member must be a resident of an AHA property or program. 

The Commissioners are responsible for overseeing the fiscal management of the agency and approving policies. Board members also appoint a Chief Executive Officer (CEO) to administer the daily affairs of the housing authority.

Board meetings are held at noon on the last Tuesday of each month. The meeting is held at the Auburn Housing Authority located at 931 Booker Street. The meeting date is subject to change.

AHA Chair Robert Smith

Robert Smith, Chairperson

AHA Vice Chairperson Nolan Tolbert

Nolan Torbert, Sr., Vice-Chairperson

AHA Commissioner John Saidla

John Saidla, Commissioner

AHA Commissioner M. White

Marguerite White, Commissioner

Not Pictured

Deborah Hand, Resident Commissioner


HUD Five-Year Plan

FYB2020 - FYB2024

The Five-Year Plan describes the agency's mission and the long-term plan for achieving that mission over a period of five years.

The Resident Advisory Board reviewed the draft Plan on March 2, 2020. The Plan was approved by the Board on April 7, 2020.


Upcoming Meetings

Auburn Housing Authority Board Meeting

Date: July 28, August 25, September 29,

October 27, and November 24

Time: 12:00 pm (CST)

Location: Zoom

The link will be available prior to the meeting. The date and time are subject to change.

Auburn Forward Summer 2020 (HR & News) - Page 4


Beth Redding - 1/6

Shay Blackmon - 1/26

Tim Wright - 2/5

Natasha Hall - 2/13

Kenneth Pitchford - 3/14

Star Snipe - 3/30

Richetta Stephens - 4/15

Sandra Sanders - 5/1

Laura Squiers - 6/17

Sylvia Impson - 6/20

Kelvin Whitlow - 6/23

Shannon Walters - 6/30



Carrie Smith - Interim Multi-Family Housing Director

AJ Harris - Interim Public Relations & Compliance Director

Laura Squiers - FSS Coordinator



AHA CEO Sharon Tolbert in orange shirt Sharon Tolbert
AHA Executive Assistant Sanders Sandra Sanders
Executive Admin. Asst/
Human Resources

AHA Resident Services Charlotte

Charlotte Mattox
Resident Services

AHA Multi Family Housing Department

Multi-Family Housing Department 

From Left to Right: Demetrius Parhams (Maintenance Laborer), Carrie Smith (Interim Multi-Family Housing Director), Mark Ellis (Reg. Maintenance Mgr), Bonnie Morgan (Receptionist/Cashier), AJ Harris (Interim Public Relations & Compliance Director) Greg Moore (Maintenance Mechanic), Harvey Maddox (Maintenance Mechanic Asst), Kenneth Pitchford (Maintenance Mechanic), and Dennis Cannon (Maintenance Mechanic Asst)

AHA HCV Department

Housing Choice Voucher Department

From Left to Right: Star Snipe (HCV Director), Natasha Hall (HCV Caseworker), Laura Squiers (FSS Coordinator) Not Pictured: Shay Blackmon (HCV Receptionist)

AHA Finance Department

Finance Department

From Left to Right: Wendy Cochran (Finance Director), Sylvia Impson (Purchasing Clerk), Richetta Stephens (Procurement Specialist)

Auburn Forward Summer 2020 - Page 5

Covid-19 Survey

Roanoke Housing Authority is requesting residents to complete a short survey. Questions in the survey are related to the impacts of the Coronavirus. Resident responses will be used internally by staff only to help determine the needs of residents.

Visit and click the survey link found in the blue section on our homepage.


Census 2020

According to the U.S. Census Bureau, 54.2% of Auburn residents have responded to the 2020 Census. If you haven't responded yet, head over to to respond today. The results will help determine each state's representation in Congress, as well as how certain funds are spent for schools, hospitals, roads, and more. This is your chance to play a part in history and help ensure that everyone in Alabama is counted!



The City of Auburn and the Auburn Chamber of Commerce have worked closely to bring the nation's largest network of volunteer, expert business mentors to East Alabama. The organization, SCORE, is a nonprofit that provides free, confidential advice to small businesses. They host local and national mentorship networks; offer small businesses educational resources, webinars and workshops; and provide an outreach opportunity for experienced professionals to volunteer.

For more information about SCORE, visit

Questions regarding SCORE Columbus may be directed to Marv Lieberman at 706-464-8548. -Auburn News



Looking for a job? Goodwill Industries of the Southern Rivers has compiled a comprehensive list of businesses hiring in our area.

View the list here:

Find the perfect job and apply!

Auburn Forward Summer 2020 (East Park) - Page 6

East Park Community Center Front

Welcome to East Park

The Auburn Housing Authority's Maintenance staff completed renovations to convert a vacant building into a community center in February 2020.

The community center contains a:

  • meeting room,
  • bathroom,
  • kitchen,
  • new heating,
  • and air ventilation system.

We want to commend our Maintenance Department for their contributions to this project.

The East Park Community Center is located at 900 Old Mill Road.

East Park Community Bathroom renovation

East Park Community Space

East Park Community Kitchen

Auburn Forward Summer 2020 (Grab & Go Thursdays) - Page 7

Grab & Go Thursdays

Grab and Go meal participants with hand over head Grab and go meal participants waiting for meals AHA Grab and Go meals little boy picking up food

Grab & Go Meals are already making a difference! Be sure to grab yours every Thursday between 12-2PM at the following Auburn and Roanoke Housing Authority sites:

East Park Community Center - (900 Old Mill Rd)

Sparkman Community Center - (1350 Commerce Dr)

Roanoke Administrative Office - (213 Ave A)

Meals are available for youth 18 and under!

AHA Staff volunteering grab go meals

AHA Staff grab and go meal site

AHA Grab and Go staff volunteer

Auburn Forward Summer 2020 (Mother's Day Event) - Page 8

Mother's Day Event

Church of Highlands volunteers

We appreciate the Church of the Highlands Auburn West campus for handing out gift bags to our Ridgecrest Moms for Mother's Day!

This small gesture of love was truly appreciated and went the distance in making our mother's feel special. 

Happy Mother's Day sign Church of Highlands Serve volunteers

Auburn Forward Summer 2020 (Our House Auburn) - Page 9

Our House Auburn

Summer at Our House looks a little different this year, but everyone seems to be enjoying it! From learning about fitness and nutrition in cooking class, grab and go lunches, to fun in the sun Girls Retreat!

Learn more about how Our House Auburn serves the youth in our Ridgecrest community at

Our House Auburn kids with bags Our House Auburn girls  

Our House Auburn young boy Our House Auburn kids cooking

Auburn Forward Summer 2020 (Planted Together) - Page 10

Planted Together

We appreciate the Dream Day Foundation for putting a smile on the faces of some of our seniors in the Porter Community! The project, "Planted Together", was created to lift the spirits of senior citizens who are planted in their apartments due to the pandemic, COVID 19. They felt like the senior citizens being stuck in the homes would have a high risk of depression. Decorating their porches with flowers/plants would lift their spirits and brighten their days. They were absolutely correct in their thinking. The seniors were so excited about their flower gifts and have taken great pride in keeping the flowers watered daily. 

Are you over the age of 50 and would like someone to call and see how you're doing during this difficult time? Auburn Parks and Recreation wants to help support you now! If you would like to be added to the Senior Wellness Check-In Calls list contact: Gabby Filgo at 334-501-2946

planted together resident female smiling outside in chair

planted together resident  man sitting outside in chair

planted together resident standing outside

planted together with dream day foundation  planted together ron anders dream day foundation sign

Auburn Forward Summer 2020 (Zooming with CEO) - Page 11

AHA LHA Zoom Flyer

"Zooming with the CEO & Staff"

Join Auburn Housing Authority CEO Sharon Tolbert, Housing Choice Voucher Director Star Snipe, Interim Multi-Family Housing Director Carrie Smith, and Interim Public Relations and Compliance Director AJ Harris on a live Zoom Video call on July 22nd from 2-3 pm.

The purpose of this call is to provide time for questions and answers between staff and residents. All residents are invited to join in this call.

Meeting ID: 934 4891 1515

Dial IN: 1-301-715-8592

Auburn Forward Summer 2020 (Mold & Mildew) - Page 12

Mold & Mildew 

Mold, mildew, and moisture problems are especially prevalent in states with hot, humid summers, such as where you live, Alabama!

Do you know the difference between mold & mildew?

What is mold? Mold is a fungus and a common component of household dust. In large quantities, it can present a significant health hazard, causing asthma and allergy attacks, respiratory problems, and in some cases neurological problems and even death. 

What does mold look like? Mold can be distinguished from mildew by its appearance. Mold color varies in shades of black, blue, red, and green. The texture is most often slimy or fuzzy. 

What is mildew? Mildew is also a type of fungus. It usually grows flat on surfaces. The term is often used to refer to any type of mold growth.

What does mildew look like? Mildew starts off as a downy or powdery white and often appears on organic materials, such as wood, paper, leather, textiles, walls and ceilings. It can turn to shades of yellow, brown, and black in its later stages.

Both mold and mildew develop distinct offensive odors 

Common Sources of Mold & Mildew

  • HVAC ductwork
  • Under sinks and around tubs and faucets in the bathroom and kitchen.
  • In or around HVAC systems, dishwashers, clothes washers, and refrigerators
  • Any area high in moisture


How to Prevent Mold and Mildew

1. Stop Filtration. 

Make sure water is directed away from your home.  If you notice any plumbing issues on the exterior of your apartment or any water leaks on the inside of your apartment, please notify your Property Manager and/or Maintenance Department as soon as possible to report the leak. 

2. Keep your home clean and dry. 

Clean fabrics frequently and store them in a dry place when they are not in use.  

3. Use Disinfectants.

Did you know that 9 times out of 10 mildew is mistaken as mold?  Mildew accumulates on flat surfaces such as walls and ceilings in areas that have poor ventilation.  To clean "mildew" off ceilings or walls, use bleach and water.  Mix one cup of bleach to 1 gallon of water. 

4. Properly Ventilate your home.

If you do not have an exhaust or ventilation fan in your bathroom, you can simply raise the bathroom window after using the bathtub or shower to allow the moisture to escape from the room.  This will help prevent mildew from accumulating on the ceiling and walls

Auburn Forward Summer 2020 (Landlord Corner) - Page 13


A friendly reminder that McCright Inspection Company will automatically schedule a re-inspection for failed HQS inspections. Please review the letters for important information about dates
and adverse actions taken for noncompliance.


If you move, remember to report your new address to our office in writing. Also report changes in anticipated changes of ownership as soon as possible. You must advise us before you sell the property rented to a voucher holder. There is paperwork that must be done to adjust ownership and rental assistance.


Landlords: If you are entering into a new lease at the annual renewal, you must provide a copy of the new proposed lease prior to the tenant signing the lease. If you have questions about the program, don't guess, please call the Housing Choice Voucher Office Program (HCVP) at (334) 821-2262. Thank you for partnering with Auburn Housing Authority (AHA) to provide decent, safe, and sanitary housing for low income families.


Do you know what to do if you suspect fraud or criminal activity occurring at an HCVP assisted home? You can do your part to help keep your community safe by using the link below to report
fraudulent or criminal activity.


The AHA has 18 VASH vouchers to house homeless veterans in Lee County. The HUD-VASH program combines Housing Choice Voucher rental assistance for homeless veterans with case management and clinical services provided by the Department of Veterans Affairs
(VA). VA provides these services for participating Veterans at VA medical centers and community-based outreach clinics. If you know of any homeless veterans that could utilize this program contact Lejasmine Gary at


Did you know? The HCVP has housing preferences for Homeless families and Victims of Domestic Violence. If you are being assisted by or receiving assistance from a Homeless shelter and/or are a victim of Domestic Violence you may qualify for additional points to be housed. The agency that is assisting you would only need to provide a letter verifying your need on their letterhead with a signature stating that you are being assisted by their agency. The letter needs to be faxed, mailed, or hand delivered by that agency to the HCVP office.


Participants of the HCV Program are required to submit all changes in writing with 10 calendar days. These changes may include loss of employment, new employment, updated phone numbers and emails and change in student status. Landlords who are aware of an unauthorized individual residing in the home should contact the HCVP Department immediately.  Updating household information is vital to keeping your HCVP participation in good standing. The voucher size is based on household composition. Families receive deductions for dependents.

It is very important to keep this updated.

Auburn Forward Summer 2020 (Resident Corner) - Page 14

Resident Notice

The Auburn Housing Authority's (AHA) mission is to provide safe, descent and affordable housing for families. The AHA's Housing Choice Voucher (HCV) program is funded by the federal government and AHA must comply with the Department of Housing and Urban Development's (HUD) regulations and AHA's internal polices and procedures. AHA encourages families to comply with the following requirements to maintain their housing assistance.

a. Comply with your annual recertification requirements and submit the requested information by the deadline.

b. Report all changes in income and household composition.

c. Comply with your landlord's dwelling lease.

d. Comply with all written requests that are submitted by the Housing Choice Voucher (HCV) Department and forward the requested information by the deadline.

Not complying with the requirements above may result in the termination of your assistance or eviction. The list above is not all-inclusive.

If you have questions about your HCV assistance, please contact the HCV Department at (334) 821-2262.


HCV Updates

Staff members are working remotely to process interim recertification's for loss of wages and income decreases in the order received. Delays may occur. Please continue to report these changes by emailing your respective Caseworker.

-Participants are not required to report stimulus funding to AHA.

-Extensions will be given to vouchers issued in March 2020. However, you must request an extension before your voucher expires. If you need an extension please send your request to

-RFTA's are still being accepted and processed. Please send completed RFTA's to

-All transfer requests and vacate notices from current participants are being reviewed. HCV staff will contact participants and landlords to determine the next steps on a case-by-case basis.

-Issuance of new vouchers will resume. Briefings will be conducted via phone. An appointment letter will be sent to applicants with instructions.

-Landlords payments will continue to be processed without interruption.

-Initial move-in inspections are suspended until further notice. Until initial move-in inspections resume, Landlords are required to send an e-mail stating there are no health and safety violations until initial move-in inspections can be performed. Please note all initial inspections must be performed prior to October 31, 2020.

-Current participants are still required to report all household income and composition changes. Please send emails to the respective caseworker.

-Available units known to AHA are listed under the Locations tab at

If you have any questions please contact the HCV Department at (334) 821-2262.

Nan Mckay (PBV Caseworker) -

Natasha Hall (HCV Caseworker) -

We are here to serve you.

Auburn Forward Summer 2020 (Resident Info) - Page 15

Rent Payment

AHA Development LLC Rent: Rent is due the 1st of each month, late after the 6th.  If the last day to pay rent falls upon a day the Authority is closed (weekend or holiday) then residents have the next business day to pay rent. If rent is late 14 days, the resident may be in jeopardy of being evicted. Please pay your rent on time to eliminate late fees and possible eviction! Rent Payment Drop Box is available 24/7 at the Ridgecrest Administrative Office.


Rental Insurance
Residents are encouraged to obtain rental insurance. Rental insurance helps to protect your belongings after a covered loss.


An emergency work order will be completed and mitigated within twenty-four (24) hours. If a situation is determined to not be an emergency, the resident will be informed that the request will be considered as "any other resident work order request". Normal
work orders will be resolved within 3 business days. Examples of a work order emergency are:

-Broken exterior door lock
-Loss of power - mechanical failure
-Broken water line
-Loose or falling ceiling
-No A/C (when the outside temperature is 90 degrees or above)

Mark Ellis

Regional Maintenance Manager

Phone: (334) 821-2262 ext 262


For Police and Fire Emergencies dial 911


Smoking Policy
Smoking is NOT permitted inside the unit. See the Smoke-Free Policy that's included as an addendum to your lease for more information.



If you leave home know your w's

-Wear Mask

-Wash Hands

-Wait 6ft. apart 


Trash Pick-Up

Please place your trash cans at the curbside on the respective trash pick-up days so that the can is not being blocked by vehicles.

East Park - Monday

Sparkman - Monday

Drake - Wednesday

Moton - Wednesday

Porter - Wednesday

Ridgecrest - Wednesday

Auburn Forward Summer 2020 (Graduates) - Page 16

Congratulations AHA Graduates!

Our House Auburn graduates AHA

JaDarius Brunson

Andrew Ford

Gabriele Graham

Nasir Hagan

George Jackson

Keyira Jackson

Elijah Jenkins

Endia Lyles

De'Ajuha Maloy

Danielle Martin

Diamond Pearson

Ariyana Williams

Kennis Williams

Wishing you all the best in the next chapter of your life!