Roanoke Rising Spring 2023
Roanoke Rising Spring 2023 - Cover
Roanoke Rising Spring 2023 Newsletter.pdf
Roanoke Rising Spring 2023 - CEO
From the CEO
Sharon N. Tolbert, Chief Executive Officer
Welcome to the Spring 2023 edition of the Roanoke Rising! Spring is in the air...
Winter 2023 was an eventful quarter. The Roanoke Housing Authority's (RHA) FYE2022 audit was presented to the Board of Commissioners, RHA drafted its FYB2023 HUD Annual Plan and Capital Fund Program (CFP) budgets, occupancy rates were increased, tenant write-offs were minimal, and more. I want to thank our team for their hard work during Winter 2023!
Good things are in store for Spring! RHA intends to maximize its occupancy rates, increase work order completion rates, close FYE2023, submit the FYE2024 operating budget, implement CFP projects, revise applicable policies, install additional streetlights at all sites, and other applicable goals and objectives.
As always, I want to thank the Board for entrusting me to continue to serve as the CEO of the Roanoke Housing Authority. Thank you to our community partners for your contributions as we strive to provide valuable services and resources to our families.
I hope that you find the Spring 2023 Roanoke Rising edition to be a useful tool to communicate upcoming, news, events, and more. For more information, please visit our website at www.auburnhousingauth.org and sign up for News and More; to receive email and text notifications. Also, be sure to connect with us on social media!
As we end the Winter season and start Spring, make sure to slow down and smell the roses. As always, "Please take care of yourself and each other."
Sharon N. Tolbert, CEO
Roanoke Rising Spring 2023 - Commissioner's Corner
RHA is governed by a five-member Board of Commissioners, representing a cross section of the community and appointed by the Mayor of the City of Roanoke. One member must be a resident of an RHA property or program.
The Commissioners are responsible for overseeing the fiscal management of the agency and approving policies.
The board meetings are held at 5:30 pm on the 2nd Thursday in March, June, September and December. The meeting date is subject to change. Thank you to all Commissioners for your loyal and dedicated service to the RHA!
Paula Lambert, Chairperson Sarah Nunn, Vice-Chairperson & Resident Commissioner Robert Alton Joiner, Commissioner Patrice Awbrey, Commissioner
Scot Thomason, Commissioner
RHA Board Meetings
Date: 2nd Thursday in March, June, September, and December
Time: 5:30 pm (CST)
Location: RHA Administrative Office
201 Avenue A, Roanoke, AL.
The date, time, and location are subject to change.
During the previous quarter (January - March 2023), the Board approved tenant write-offs, FYB2023 HUD Annual Plan, FYB2023 - 2027 CFP budget, reviewed and accepted the FYE2022 audit, and other action items were approved.
Roanoke Rising Spring 2023 - HR News
New Team Member
Maintenance Mechanic Asst.
Employee Spotlight: Beth Redding
Beth has been working with public Housing Agencies since 1971. Ms. Redding was employed at Roanoke Housing Authority as the Property Manager in September 2009 until Auburn Housing Authority took over Management of Roanoke Housing Authority and became an employee of AuburnHousing Authority July 2, 2012, celebrating 10 years in July 2022. She is the Housing Assistant Property Manager at Roanoke Housing Authority and is well known throughout the Roanoke community, working closely with our tenants and Board of Commissioners. She is instrumental in collecting rent, filling vacancies and general management of everyday operations. She began her career in Public Housing in Boston in March of 1971 in the Transfer Department until she married and moved to Georgia in November of 1985 and was Property Housing Manager 5. We are so lucky to have her at Roanoke with her many years of experience and look forward to many more years of service.
Sandra Sanders Executive Admin Assistant 237
Housing Choice Voucher (HCV) Wendy Cochran Chief Operating Officer 247
Shannon Walters HCV Manager 221
HCV Caseworker II (PBV) 267
HCV Caseworker II (TBV) 224
Rachel Harris Family Self-Sufficiency Coordinator 259
Multifamily Housing (MFH) Laura Squiers MFH Director 243
Dominique Moore Interim Property Management Supervisor 242
Regional Maintenance Manager
Tina Rodriguez Cashier/Receptionist 212
Charlotte Mattox Resident Services Coordinator 230
Finance Wendy Cochran Chief Operating Officer 247
Richetta Stephens Interim Accountant 228
Sylvia Impson Purchasing Clerk 255
Roanoke Rising Spring 2023 - HR News Continued
- Memorial Day - May 29th
- Juneteenth - June 19th
- Independence Day - July 4th
Observed holidays that fall on Friday or Saturday will be observed on the preceding Thursday because the Housing Authority's office is closed on Friday. Observed holidays that fall on Sunday will be observed on the following Monday.
- Executive Business Coordinator
- HCV Caseworker I
- HCV Landlord Liaison
Visit www.auburnhousingauth.org/careers for job descriptions.
- BCBS medical benefits
- BCBS dental benefits
- Group life insurance
- State retirement
- Supplemental insurance
- Annual leave
- Sick leave
- Paid holidays
- Career Incentive Program (CIP)*
- Four-day work week (Monday - Thursday)
*The Board of Commissioners approved the CIP in May 2022. The CIP encourages employees to obtain and develop job-related knowledge and skills which enhance their value to AHA and its managed agencies. To foster participation in higher-level career development opportunities, the CIP incentivizes employees to achieve various professional development milestones.
To improve our communication with our vendors, reduce administrative costs, and streamline our procurement process, AHA conducts most of its competitive solicitations on the e-Procurement Marketplace site. Please be advised that AHA absorbs all costs for using this Marketplace. Therefore, your firm incurs no additional charges to use this Marketplace site to respond to a published procurement solicitation.
To take part in the e-procurement process, please follow these instructions:
1. Visit ha.economicengine.com (no "www").
2. Registered Users - Click on the "login" button on the upper left side
3. Non-registered Users - Click on the "Sign up as a Vendor" button on the lower-left side of the screen and follow the listed directions to register.
4. Select - Auburn Housing Authority as your Agency
If you have any problems accessing or registering on the Marketplace, please contact their customer support at (866) 526-9266.
Benefits of utilizing e-Procurement include:
• Automatic notification of bid opportunities
• The ability to download procurement documents
• Automatic notification of addenda
• Access to procurement
Roanoke Rising Spring 2023 - Summer EBT
The Alabama Department of Human Resources reported qualifying households will get $120 for each participating student to buy food that is eligible for the Supplemental Nutrition Assistance Program at stores that accept Electronic Benefit Transfer cards.
The Summer Pandemic EBT program benefits are expected to begin rolling out in mid-to-late summer. Summer P-EBT benefits are limited to students who receive free or reduced-price meals under the National School Lunch Program. To become eligible, families may apply by contacting their schools. Applications must be approved by May 16 to qualify for summer benefits.
Roanoke Rising Spring 2023 - High School and College Resources
2023 MLK Scholarship Breakfast
The AHA sponsored a table at the 2023 Dr. Martin Luther King, Jr. Scholarship Breakfast. The MLK Breakfast featured a panel discussion led by Dr. Joan Harrell and one of the participants was Sarah Collins Rudolph, who is a survivor of the 16th Street Baptist Church bombing in 1963. The event also included the presentation of the MLK Community Service Award, MLK Educator Award, and awarding college scholarships to local students. Commissioners and staff attended.
Class of 2023 Graduation Reception
The RHA will sponsor a reception for all college and high school graduating seniors. To sign up, contact Beth Redding at
firstname.lastname@example.org or (334) 869-8863.
Monday, May 22, 2023 - 3:00 pm
RHA Admin Office
231 Avenue A., Roanoke, AL
College Resources and Scholarship Information
- The NAHRO Merit College Scholarship awards $1,000 each to eight scholars, one from each NAHRO region, who are pursuing their first post-secondary degree. Additional scholarships are available.
High School Seniors, Parents, and Students enrolled in college are invited to the upcoming Scholarship Fair to learn about scholarships offered to our housing residents.
Monday, April 17th - 2 PM
Porter Community Center
415 White Street, Auburn, AL 36832
For questions, please contact Charlotte Mattox at 334-329- 5010.
Learn more about these and other scholarships at www.auburnhousingauth.org/college-resources.
Roanoke Rising Spring 2023 - HCV Programs
Tenant-Based Vouchers (TBV)
Auburn Housing Authority's (AHA) Housing Choice Voucher (HCV) Tenant-Based Voucher (TBV) Program allows low-income families to rent quality housing in the private market via federal funds provided by the U.S. Department of Housing and Urban Development (HUD). Through the HCV Program, AHA pays a portion of eligible families' rent each month directly to the property owner. Families can use their vouchers to rent a house or apartment in the private market throughout Lee County, with the exception of the city limits of Opelika, AL.
Because there are more families who need rental assistance than there are funds available, AHA uses a waiting list to administer the program to eligible families.
Applicant families must meet the following eligibility requirements to qualify for the HCV Program:
• Meet HUD's definition of family
• Meet income limits specified by HUD
• Qualify on the basis of citizenship or eligible immigrant status
• Provide Social Security number
• Sign required consent forms
• Pass screening process
Currently, AHA's tenant-based voucher waiting list is closed. AHA will provide notice through a variety of media outlets when it reopens. To learn more contact Charlotte Bowen at 334-821-2262 ext. 224 or by e-mail at email@example.com.
The Roanoke Housing Authority's (RHA) mission is to provide safe, decent, and affordable housing for families. RHA must comply with the Department of Housing and Urban Development's (HUD) regulations and RHA's internal policies and procedures. RHA encourages families to comply with the following requirements to maintain their housing assistance.
a. Comply with your annual recertification requirements and submit the requested information by the deadline.
b. Report all changes in income and household composition.
c. Comply with your public housing dwelling lease.
d. Comply with all written requests and forward the requested information by the deadline.
Not complying with the requirements above may result in the termination of your assistance or eviction. The list above is not all-inclusive. If you have questions about your public housing assistance, please contact Beth Redding, Property Manager l (334) 863-4513.
Veterans Affairs Supportive Housing (VASH)
The VASH program combines HUD's Housing Choice Voucher rental assistance for homeless Veterans with case management and clinical services provided by the Department of Veterans Affairs (VA). VA provides these services for participating Veterans at VA medical centers (VAMCs), community-based outreach clinics (CBOCs), through VA contractors, or through other VA designated entities. If you are a Veteran and wish to utilize the VASH voucher, please contact the Central Alabama Health Care System (CAVHCS) at 334-727-0550 or 800-214-8387.
Mainstream Vouchers assist households that include a non-elderly person(s) with a disability. This is defined as any family that includes a person with a disability who is at least 18 years old and not yet 62 years old at the effective date of the initial Housing Assistance Payment (HAP) Contract. Aside from serving a special population, Mainstream Vouchers are administered using the same rules as other Housing Choice Vouchers. AHA's Mainstream Voucher waiting list is currently closed; however, HCV will open the waiting list for Mainstream Vouchers on May 15, 2023, and accept the first 100 qualifying applicants.
Foster Youth to Independence Initiative (FYI)
HUD's FYI targets housing assistance to young people aging out of foster care and who are at extreme risk of experiencing homelessness. The initiative offers housing vouchers to local public housing authorities to prevent or end homelessness among young adults under the age of 25 who are, or have recently left, the foster care system without a home to go to. Eligible applicants must be referred to AHA by the Alabama Department of Human Resources. If you are a foster youth that is about to age out of foster care and wish to utilize the FYI voucher, please contact the Alabama Department of Human Resources at (334) 242-1310.
Roanoke Rising Spring 2023 - Resident Corner
As you may have noticed, surveillance cameras have been installed at all sites. There are plans to add more cameras in the near future. In addition, some residents have expressed concern that there is not enough lighting. Property Management has been working with Alabama Power to add and/or upgrade lighting at all sites. You may see Alabama Power personnel working at your site in the coming months as the installation process begins.
If you have questions, contact Laura Squiers, Multifamily Housing Director, at (334) 821-2262 ext. 243 or firstname.lastname@example.org.
Public housing residents and Section 8 program participants are eligible for the Affordable Connectivity Program (ACP). The program provides a discount of up to $30 per month towards internet service for eligible households. Households can also receive up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute between $10 and $50 toward the purchase price.
To enroll in the program, a household has to do the following:
1. Complete an online or mail‐in application at www.ACPBenefit.org;
2. Contact a participating provider to select an internet plan and have the ACP discount applied.
Beginning December 29, 2022, ALL locations will stop taking rent at 4:30 p.m. on the last business day of each month.
Pop-Up Farmers Market
Free Fresh Produce, Fruits, and More!
May 17th from 2:30 pm-4:30 PM
Roanoke Housing Authority Admin Office
231 Avenue A, Roanoke, AL
Roanoke Rising Spring 2023 - More Resident Corner
Residents are encouraged to obtain rental insurance. Rental insurance helps to protect your belongings after a covered loss.
Smoking is NOT permitted inside the unit. See the Smoke-Free Policy that's included as an addendum to your lease for more information.
RHA's Pet Policy is included within the Lease Addendum signed by all Residents. By signing, residents agreed to report all pets and pay deposits and applicable fees. Per the lease, RHA residents agree to:
"Not keep or allow dogs, cats, or any other animals or pets on the premises without the prior written consent of the Landlord and in accordance with the Landlord's Pet Policy. Residents are only allowed to keep common household pets in their units subject to the execution of the pet policy of the Landlord and proper execution of the Lease addendum for pets. Resident agrees to comply with the Pet Policy. Violation of the pet rules, as outlined in the lease addendum, will be grounds for removal of the pet, fines, termination of pet owner's tenancy, or both. Violation of this Paragraph shall be considered a serious violation of this lease;."
If you have a pet and have not notified the property manager, do so immediately. Failure to comply can lead to financial penalties and/or eviction. To request a copy or questions concerning the RHA's Pet Policy, contact Beth Redding via phone at 334-863-4513 or via e-mail at email@example.com.
For the safety of our residents and maintenance staff, effective immediately, residents will not be allowed in the vicinity of our maintenance staff while they are performing maintenance repairs inside of RHA units. Residents will be required to go into another room until all maintenance issues have been addressed.
An emergency work order will be completed within twenty-four (24) hours. If a situation is determined to not be an emergency, the resident will be informed that the request will be considered as "any other resident work order request." Normal work orders will be resolved within 3 business days. Emergency Work Orders are when the situation constitutes a serious threat to the life, safety, or health of resident(s) or staff, or the situation will cause serious damage to the property, property structure, or systems if not repaired within twenty-four (24) hours.
Examples of a work order emergency are:
-Broken exterior door lock
-Loss of power - mechanical failure
-Broken water line
-Loose or falling ceiling
-No Heat (when the outside temperature is less than 35 degrees)
Please call to request a work order:
Regional Maintenance Manager
Phone: (334) 821-2262 ext. 262
For Police and Fire Emergencies, dial 911
Roanoke Rising Spring 2023 - Resident News
RHA is committed to providing all residents with safe, decent, and sanitary housing and ensuring that all residents have the right to peaceful enjoyment of their apartment. As a part of this commitment, RHA has implemented weekly property assessments. As a result, RHA requests residents' assistance in addressing frequent issues observed. (Please note that all residents agree to abide by this policy upon signing a lease, failure to do so can lead to fines and eviction.)
1. No parking on or driving across the grass is permitted at any time.
2. Before bringing a pet and/or service animal home, you must contact RHA's office. RHA has no pet visitation policy.
3. All smoke detectors inside the home must be operable. Residents should contact the office to request batteries for all beeping smoke detectors. Smoke detectors should not be tampered with, removed, disconnected, or covered.
Contact RHA Property Manager Beth Redding via phone at 334-869-8863 or by e-mail at firstname.lastname@example.org.
Exterior and Groundskeeping
RHA is committed to providing an attractive environment for all our communities. Residents, please be reminded that:
1. All garbage and debris must be disposed of in the City of Roanoke assigned garbage carts. No trash should accumulate on the grounds or porch of the apartment.
2. All garbage carts must be stored appropriately at the rear of my apartment. Garbage carts are allowed on the street the night before the scheduled pickup and returned to storage the next day.
3. All child(ren)/guests; conduct must be controlled to prevent damage to the interior and exterior of the apartment.
4. Roofs must be free of litter, sticks, and other debris.
5. Do not accumulate items on the porch, yard, or any other property premises.
6. Inoperable vehicles are not allowed in parking areas, sidewalks, or grass.
7. All bicycles and toys must be stored appropriately and not scattered around the yard.
8. All large items (sofas, mattresses, etc.) must not be on the curb earlier than one day before the scheduled City of Roanoke garbage pickup.
Curb Stopper Award
RHA is looking for residents with the best curb appeal. We invite you to decorate your front and back yard and porch for a chance to win a $50 gift, a yard sign, and a feature story in the quarterly newsletter. Awards will be given quarterly. The RHA Team will assess yards during the seasonal period and place signs in yards under consideration for the Quarterly RHA Curb Stopper Award. Winners will be announced via social media, website, and other available outlets at the end of the seasonal period. The seasonal periods will be:
The seasonal periods will be:
Fall - September - November
Winter - December - February
Spring - March - May
Summer - June - August
Eligible yards must:
- Comply with all RHA policies (Contact the RHA office to request copies)
- Include Front and Back yards and porches
- Get approval from the Property Manager before making any fundamental changes to the yard or building structure.
RHA encourages all residents to participate! Contact Property Manager Beth Redding via phone at 334-869-8863 and e-mail at email@example.com for questions concerning the RHA Curb Stopper Award Contest.
Roanoke Rising Spring 2023 - Back Cover
Mainstream Voucher Waiting List Opening May 15, 2023
- Mainstream Vouchers are for households with a non-elderly disabled person.
- This is defined as any family that includes a person with a disability who is at least 18 years old and not yet 62 years old.
We need your help to keep OUR communities clean!
- Can be placed at the curb the night prior to pick up.
- Must be removed from the curb the evening after pick up and placed at the back of your unit.
- Fines could be imposed if cans are left by the curb on days that there is no garbage pick up.
Now that spring is here, we want to give you a few reminders from your lease.
- The Resident agrees only to use authorized grills and to use grills (including storage) in areas authorized by the HA. In no circumstances shall the grills be used under a porch/covering or within 10 feet of any overhang or housing authority building.
- The use of any swimming pools on the premises is prohibited.
- Playground equipment, including swings, slides, trampolines, basketball goals, etc., which is not HA approved and/or provided, is prohibited.