LaFayette Leader Summer 2023
LaFayette Leader Summer 2023 - Cover
LaFayette Leader Summer 2023 - CEO Message
From the CEO
Sharon N. Tolbert, Chief Executive Officer
Welcome to the Summer 2023 edition of the LaFayette Leader! It is hard to believe that we are halfway through 2023. Some are preparing for vacations, and children are enjoying their summer break.
Before I get into what's happening in the Summer, let's look back at Spring. Our team has worked diligently to close FYE2023 (July 2022 - June 2023), the Board approved the FYE2024 budget, staff and Commissioners attended conferences and training sessions to stay abreast of HUD's regulatory mandates (i.e., NSPIRE, HOTMA, etc.), policies were updated to comply with regulatory updates, a reception was held for LaFayette High School 2023 graduates, and we added new members to our team and some were promoted. Kudos to our Finance and Housing Choice Voucher (HCV) team for implementing various electronic workflows, which have significantly improved efficiency! The following pages of the LaFayette Leader highlight other exciting events that happened during the Spring.
Summer is off to a hot start for our team! The LaFayette Housing Authority desires to implement Phase ll of the surveillance camera installation at all sites, we are exploring funding options to offer Wi-Fi connection in all units, and we look forward to completing other applicable goals and objectives. Special thank you to our maintenance team for their hard work in preparing for inspections, responding to work orders, and "turning" units during these hot summer months!
As always, I want to thank the Board for entrusting me to continue to serve as the CEO of the LaFayette Housing Authority. Thank you to our community partners for your contributions as we strive to provide valuable services and resources to our families.
I hope that you find the Summer 2023 LaFayette Leader edition to be a useful tool to communicate upcoming news, events, and more. For more information, please visit our website at www.auburnhousingauth.org and sign up for "News and More" to receive email and text notifications. Also, be sure to connect with us on social media!
As we end the Spring season and start Summer, please be mindful as we embark on record-breaking hot temperatures and stay safe in the sun. As always, "Please take care of yourself and each other."
Sharon N. Tolbert
LaFayette Leader Summer 2023 - Commissioner's Corner
LHA is governed by a five-member Board of Commissioners, representing a cross-section of the community and appointed by the Mayor of the City of LaFayette. One member must be a resident of an LHA property or program.
The Commissioners are responsible for overseeing the fiscal management of the agency and approving policies.
Board meetings are held at noon on the third Wednesday in March, June, September, and December. The meeting date is subject to change. Thank you to all Commissioners for your loyal and dedicated service to the LHA!
Barbara Leverett, Chairperson
Peggy King, Vice Chairperson
Mary Owens-Lyerly, Commissioner
Elton Holloway, Commissioner
Martha Holloway, Resident Commissioner
Date: September 6
Time: 12:30 pm (CST)
Location: LHA's Administrative Office
301 First Avenue, LaFayette, AL 36862
The date, time, and location are subject to change.
During the previous quarter (April - June 2023), the Board approved the FYB2022 budget revisions, FYB2023 budget, tenant write-offs, 2023 rent increases, and other action items. Commissioner Barbara Leverett was appointed Chairperson, and Commissioner Peggy King was appointed Vice Chairperson with terms beginning July 2023 - June 2024.
Chairperson Leverett attended the 2023 PHADA Conference in Denver, CO, in May 2023. She attended numerous sessions regarding HUD updates and the Board of Commissioner's roles and responsibilities.
Chairperson Barbara Leverett and Vice Chairperson Nolan Torbert (Auburn HA) attended the 2023 SERC-NAHRO Conference in Orlando, FL, in June 2023. Both attended the Commissioner's Certification sessions, Scholarship Luncheon, Awards Luncheon, and other events. The Auburn Housing Authority was awarded the "Collaboration Award" during the Awards Luncheon.
Thank you, Commissioners, for taking time out of your busy schedule to attend the conference!
LaFayette Leader Summer 2023 - HR News
New Team Members
Interim HCV Caseworker l
Interim Maintenance Mechanic
Employee Spotlight: Greg Moore
Greg Moore has been employed with Auburn Housing Authority for 10 years. He was hired as Building Maintenance Assistant at the LaFayette Housing Authority site. Greg received his HVAC certification and was promoted to Maintenance Mechanic HVAC in 2016. He has completed various professional development trainings that prepared him for promotion to Regional Maintenance Manager in October 2022 after serving in an interim capacity. As Regional Maintenance Manager, Greg oversees the daily operations of the Maintenance Division at the Auburn, LaFayette, and Roanoke Housing Authorities. We look forward to Greg's continued leadership of our maintenance team!
Sandra Sanders Executive Admin Assistant 237
Housing Choice Voucher (HCV) Wendy Cochran Chief Operating Officer 247
Shannon Walters HCV Manager 221
HCV Caseworker II (PBV) 267
HCV Caseworker II (TBV) 224
Tina Rodriguez Interim HCV Caseworker I 217 Rachel Harris Family Self-Sufficiency Coordinator 259
Multifamily Housing (MFH) Laura Squiers MFH Director 243
Dominique Moore Property Management Supervisor 242
Regional Maintenance Manager
Jaquinta Pettus Cashier/Receptionist 217
Charlotte Mattox Resident Services Coordinator 230
Finance Wendy Cochran Chief Operating Officer 247
Richetta Stephens Interim Accountant 228
Sylvia Impson Purchasing Clerk 255
LaFayette Leader Summer 2023 - HR News Continued
- Labor Day, September 4th
Observed holidays that fall on Friday or Saturday will be observed on the preceding Thursday because the Housing Authority's office is closed on Friday. Observed holidays that fall on Sunday will be observed on the following Monday.
Visit www.auburnhousingauth.org/careers for job descriptions.
- BCBS medical benefits
- BCBS dental benefits
- Group life insurance
- State retirement
- Supplemental insurance
- Annual leave
- Sick leave
- Paid holidays
- Career Incentive Program (CIP)*
- Four-day work week (Monday - Thursday)
*The Board of Commissioners approved the CIP in May 2022. The CIP encourages employees to obtain and develop job-related knowledge and skills which enhance their value to AHA and its managed agencies. To foster participation in higher-level career development opportunities, the CIP incentivizes employees to achieve various professional development milestones.
To improve our communication with our vendors, reduce administrative costs, and streamline our procurement process, AHA conducts most of its competitive solicitations on the e-Procurement Marketplace site. Please be advised that AHA absorbs all costs for using this Marketplace. Therefore, your firm incurs no additional charges to use this Marketplace site to respond to a published procurement solicitation.
To take part in the e-procurement process, please follow these instructions:
1. Visit ha.economicengine.com (no "www").
2. Registered Users - Click on the "login" button on the upper left side
3. Non-registered Users - Click on the "Sign up as a Vendor" button on the lower-left side of the screen and follow the listed directions to register.
4. Select - Auburn Housing Authority as your Agency
If you have any problems accessing or registering on the Marketplace, please contact their customer support at (866) 526-9266.
Benefits of utilizing e-Procurement include:
• Automatic notification of bid opportunities
• The ability to download procurement documents
• Automatic notification of addenda
• Access to procurement
LaFayette Leader Summer 2023 - LaFayette Graduates
LaFayette High School 2023 Graduates!
The LaFayette Housing Authority (LHA) hosted a graduation reception for the LaFayette High School 2023 graduates. The reception was held at the LHA Administration Office on May 18th.
Graduates received a certificate of achievement and a monetary gift. The reception was celebrated with family, friends, Commissioner Peggy King, and staff. All enjoyed great food and fellowship! We are proud of our graduate's academic accomplishments.
LaFayette Leader Summer 2023 - Awards
Class of 2023 Valedictorian
Congratulations to Emerald Wilkins for being the LaFayette High School Class of 2023 Valedictorian. LHA is truly proud of your stellar academic achievement!
2023 SERC-NAHRO Collaboration Award
The Auburn Housing Authority (AHA) was the recipient of the 2023 SERC-NAHRO Collaboration Award. The award was presented in June 2023 during the 2023 SERC-NAHRO Conference held in Orlando, FL. AHA received the Collaboration Award for its 2022 Landlord Symposium. The City of Auburn, Alabama DHR, Department of Veterans Affairs, and Alabama Rural Coalition for the Homeless participated in the symposium.
2023 Housing Authority Insurance Low Loss Ratio Award
The LaFayette Housing Authority received the award due to its outstanding risk management efforts.
LaFayette Leader Summer 2023 - Resident Events
LHA hosted bingo at the Administration Office on April 25th and June 22nd.
LHA sponsored a Farmer's Market at the Administration Office on May 17. Seventy-one (71) families were served. Thank you to all Commissioners and volunteers that assisted during the event!
LaFayette Leader Summer 2023 - Landlord Corner
On July 1, 2023, OHDi will implement a companywide policy in accordance with meeting the INSPIRE requirements. INSPIRE will require a smoke detector in each sleeping area, outside each sleeping area, and on each level. The expected implementation date for INSPIRE is July 1, 2023, for public housing and October 1, 2023, for HCV and PBV.
If you move, remember to report your new address to our office in writing. Also report changes in anticipated changes of ownership as soon as possible. You must advise us before you sell the property rented to a voucher holder. There is paperwork that must be done to adjust ownership and rental assistance.
Landlords: If you are entering into a new lease at the annual renewal, you must provide a copy of the new proposed lease prior to the tenant signing the lease. If you have questions about the program, don't guess, please call the Housing Choice Voucher Office Program (HCVP) at (334) 821-2262 ext. 217. Thank you for partnering with Auburn Housing Authority (AHA) to provide decent, safe, and sanitary housing for low income families.
Do you know what to do if you suspect fraud or criminal activity occurring at an HCVP assisted home? You can do your part to help keep your community safe by using the link below to report fraudulent or criminal activity.
Did you know the HCVP has housing preferences for homeless families and victims of domestic violence? If you are being assisted by or receiving assistance from a homeless shelter and/or are a victim of domestic violence, you may qualify for additional points to be housed. The agency that is assisting you would only need to provide a letter verifying your need on their letterhead with a signature stating that you are being assisted by their agency. The letter needs to be faxed, mailed, or hand delivered by that agency to the HCVP office.
Participants of the HCV Program are required to submit all changes in writing within 10 calendar days. These changes may include loss of employment, new employment, updated phone numbers and emails and change in student status. Landlords who are aware of an unauthorized individual residing in the home should contact the HCVP Department immediately. Updating household information is vital to keeping your HCVP participation in good standing. The voucher size is based on household composition. Families receive deductions for dependents. It is very important to keep this updated.
Emergency Rental Assistance Program
As of December 2022, the temporary COVID-19 Emergency Rental Assistance Alabama (ERA Alabama) Program has distributed nearly all available funding provided by the U.S. Treasury. ERA Alabama is no longer accepting any new applications or new additional funds requests,
Auburn Housing Authority (AHA), the managing agency for LaFayette Housing Authority, would like to say Thank You to all our landlords. Landlords provide housing opportunities to our Tenant-Based Voucher (TBV) program participants. Without our landlords' commitment and partnership, AHA would not be able to provide many of the services we offer.
LaFayette Leader Summer 2023 - HCV Programs
Tenant-Based Vouchers (TBV)
Auburn Housing Authority's (AHA) Housing Choice Voucher (HCV) Tenant Based Voucher (TBV) Program allows low-income families to rent quality housing in the private market via federal funds provided by the U.S. Department of Housing and Urban Development (HUD). Through the HCV Program, AHA pays a portion of eligible families' rent each month directly to the property owner. Families can use their vouchers to rent a house or apartment in the private market throughout Lee County, with the exception of the city limits of Opelika, AL.
Because there are more families who need rental assistance than there are funds available, AHA uses a waiting list to administer the program to eligible families.
Applicant families must meet the following eligibility requirements to qualify for the HCV Program:
• Meet HUD's definition of family
• Meet income limits specified by HUD
• Qualify on the basis of citizenship or eligible immigrant status
• Provide Social Security number
• Sign required consent forms
• Pass screening process
Currently, AHA's tenant-based voucher waiting list is closed. AHA will provide notice through a variety of media outlets when it reopens. To learn more contact Charlotte Bowen at 334-821-2262 ext. 224 or by e-mail at firstname.lastname@example.org.
Project-Based Vouchers (PBV)
PBV is similar to TBV. However, the differences between the two are that PBV assistance is tied to the unit, and once HCV determines eligibility, the applicant is referred to the PBV landlord to determine if the applicant is suitable for tenancy. The waitlist is currently open for bedroom sizes 3-5.
Veterans Affairs Supportive Housing (VASH)
The VASH program combines HUD's Housing Choice Voucher rental assistance for homeless Veterans with case management and clinical services provided by the Department of Veterans Affairs (VA). VA provides these services for participating Veterans at VA medical centers (VAMCs), community-based outreach clinics (CBOCs), through VA contractors, or through other VA designated entities. If you are a Veteran and wish to utilize the VASH voucher, please contact the Central Alabama Health Care System (CAVHCS) at 334-727-0550 or 800-214-8387.
Mainstream Vouchers assist households that include a non-elderly person(s) with a disability. This is defined as any family that includes a person with a disability who is at least 18 years old and not yet 62 years old at the effective date of the initial Housing Assistance Payment (HAP) Contract. Aside from serving a special population, Mainstream Vouchers are administered using the same rules as other Housing Choice Vouchers. AHA's Mainstream Voucher waiting list is currently closed; however, HCV will open the waiting list for Mainstream Vouchers on May 15, 2023, and accept the first 100 qualifying applicants.
Foster Youth to Independence Initiative (FYI)
HUD's FYI targets housing assistance to young people aging out of foster care and who are at extreme risk of experiencing homelessness. The initiative offers housing vouchers to local public housing authorities to prevent or end homelessness among young adults under the age of 25 who are, or have recently left, the foster care system without a home to go to. Eligible applicants must be referred to AHA by the Alabama Department of Human Resources. If you are a foster youth that is about to age out of foster care and wish to utilize the FYI voucher, please contact the Alabama Department of Human Resources at (334) 242-1310.
LaFayette Leader Summer 2023 - HCV Programs Continued
The Housing Choice Voucher (HCV) Homeownership Program allows families that are assisted under the Tenant-Based Voucher (TBV) program to use their voucher to buy a home and receive monthly assistance in meeting homeownership expenses.
The HCV Homeownership Program is available only to families that have been admitted to the TBV program. To participate in the HCV Homeownership Program, the HCV family must meet specific income and employment requirements (the employment requirement does not apply to elderly and disabled families), be a first-time homeowner as defined in the regulation, attend and satisfactorily complete the pre-assistance homeownership and housing counseling program required by AHA, and meet any additional eligibility requirements set by the AHA. If you are a current TBV participant and wish to utilize the homeownership program, please contact your caseworker.
Charlotte Bowen, HCV Caseworker II
Ph.: (334) 821-2262 ext. 224
Rachel Harris, FSS Coordinator
Ph.: (334) 821-2262 ext. 259
Now that it's the New Year, many of you will start to set New Year's resolutions or just goals for 2023. As you think about your plan for 2023, remember that the FSS Program is here to help you succeed! The FSS Coordinator is so excited to work with you and help you set goals and overcome any obstacles you have in achieving your dreams.
The FSS Program is open to anyone receiving a voucher from AHA. Through the FSS Program, you will set goals, access community resources, create an escrow account (savings account), and receive encouragement and support from the coordinator! Maybe you have wanted to achieve more in life but haven't known where to start - now is the time to contact FSS Coordinator Rachel Harris, through email at email@example.com or by phone at (334) 821-2262 ext 259.
AHA was awarded 44 Emergency Housing Vouchers (EHVs) funded by the American Rescue Plan Act (ARPA) of 2021 (Public Law No: 117-2). EHVs provide rental assistance for individuals and families who meet one of the following criteria:
- Homeless, At the risk of homelessness, fleeing, or attempting to flee, domestic violence, dating violence, sexual assault, stalking, or human trafficking, or were recently homeless or have a high risk of housing instability.
EHVs help individuals and families find housing and remain stably housed long-term. Our agency has partnered with Alabama Rural Coalition for the Homeless (ARCH) to determine which individuals and families will be eligible to receive an EHV.
To be eligible for an EHV, an individual or family must meet one of the eligibility categories:
- Lacks a fixed, regular, and adequate nighttime residence.
- Has an income below 30 percent of median family income for the area as determined by HUD.
- Reasonably believes that there is a threat of imminent harm in their current residence.
If you are an eligible individual or family and wish to utilize the EHV voucher, please contact Sabrina Betts at ARCH by calling 334-273-0668, and when prompted, select option 2.
LaFayette Leader Summer 2023 - HCV Notice
The Housing Choice Voucher Program is converting to an online system!
Auburn Housing Authority's Housing Choice Voucher (HCV) Program is converting to an online format for all applications and recertifications. All future applications and recertifications must be completed using the new online portal for HCV. The online portal will allow applicants and participants to enter their current information online and upload any documents needed directly through the portal. In addition, once HCV staff has completed processing the application or recertification, all required documents can be sent for signature and returned by email. The conversion to the online format will allow faster processing time and eliminate the need to schedule appointments for applicants or participants to meet with their case managers. We are attempting to streamline the online process to make things easier for our families and to provide the best service with quick response times.
Applicant Information: Once your application has been received and accepted by HCV, applicants will need to register for an online applicant account which will enable applicants to update their information and check their current status on the waiting list. To register for an online applicant account, applicants will access the online portal through the following links, depending on which Voucher Type the applicant applied for:
- Applicants for Tenant-Based Vouchers:
- Applicants for Project-Based Vouchers located in Auburn: https://apps.auburnhousingauth.org/UserCreateAcct.aspx
- Applicants for Project-Based Vouchers located in LaFayette: https://lha.auburnhousingauth.org/UserCreateAcct.aspx
After accessing the online portal at the correct link above, select "APPLICANT" as the Registrant type and complete the requested information to create the online account. Once the online applicant account is created, applicants will need to make sure they update their contact information through the portal to ensure they are notified once their application is selected for processing. In addition, the online portal will enable applicants to securely upload all required documentation and forms.
Participant Information: Before the next scheduled recertification or no later than June 30, 2023, all current HCV participants are required to register for an online tenant account if they have not already created one. To register for an online tenant account, participants will access the online portal through the following links, depending on which voucher Type they currently utilize to receive housing assistance:
- Participants with Tenant-Based Vouchers:
- Participants with Project-Based Vouchers located in Auburn: https://apps.auburnhousingauth.org/UserCreateAcct.aspx
- Participants with Project-Based Vouchers located in LaFayette https://lha.auburnhousingauth.org/UserCreateAcct.aspx
By registering for an online tenant account, participants can update family information for recertifications by answering the online questions and uploading the required documents using the document portal. Project-Based Voucher (PBV) holders can use the same online process to make rent payments or upload documents for property managers.
If you or anyone in your family is a person with disabilities or requires a reasonable accommodation to fully utilize Auburn Housing Authority's programs and services, feel free to contact your assigned case manager, or you may contact the HCV Department at (334) 821-2262, extension 217.
LaFayette Leader Summer 2023 - Resident Notice
The LaFayette Housing Authority's (LHA) mission is to provide safe, decent and affordable housing for families. The LHA's Housing Choice Voucher (HCV) program is funded by the federal government and LHA must comply with the Department of Housing and Urban Development's (HUD) regulations and LHA's internal policies and procedures. LHA encourages families to comply with the following requirements to maintain their housing assistance.
a. Comply with your annual recertification requirements and submit the requested information by the deadline.
b. Report all changes in income and household composition.
c. Comply with your landlord's dwelling lease.
d. Comply with all written requests that are submitted by the Housing Choice Voucher (HCV) Department and forward the requested information by the deadline.
Not complying with the requirements above may result in the termination of your assistance or eviction. The list above is not all inclusive.
If you have questions about your HCV assistance, please contact the HCV Department at (334) 821-2262 option 5.
Effective January 18, 2023, the HCV Department will close to the public on Wednesdays at 12 pm. The AHA office will remain open to the public.
Project-Based Voucher case management services are now being administered in-house. If you have questions or require information, please call Mr. Todd James, PBV Case Manager II (PBV) at (334) 821-2262 ext. 267 or firstname.lastname@example.org.
- Staff members are working to process interim for loss of wages and income decreases in the order received. Delays may occur. Please continue to report these changes by emailing your respective Caseworker.
- Please contact email@example.com with requests to extend your Tenant-Based Voucher (TBV). The request must be done in writing prior to the voucher expiring.
- Issuance of new vouchers will resume.
- HCV Department is currently testing the online portal for annual and interim recertifications. Please make sure you create a login and account on the website at www.auburnhousingauth.org.
- Briefings will continue to be conducted via phone. An appointment letter will be emailed to applicants with instructions.
- Available units known to AHA are listed under the Locations tab at www.auburnhousingauth.org.
If you have questions, please contact the HCV Department at (334) 821-2262 option 5, or contact the caseworker assigned to your specific area of concern or voucher program.
- Application & General Inquiries Ext. 217.
- Charlotte Bowen: Tenant-Based Vouchers (TBV), Emergency Housing Vouchers (EHV), Foster Youth Initiative (FYI), Veteran Affairs Supportive Housing (VASH), and Mainstream Vouchers
Ext. 224 or by email at firstname.lastname@example.org.
- Todd James: Project-Based Vouchers (PBV)
Ext. 267 or by email at email@example.com.
- Shannon Walters - HCV Manager
Ext. 221 or by email at firstname.lastname@example.org.
Emergency Rental Assistance Alabama
Effective December 15, 2022, new ERAA applications will no longer be accepted. Further, additional funds cannot be requested for existing applications. If you have questions, please contact the following:
Laura Squiers, Multifamily Housing Director
Email: email@example.com, Phone: (334) 821-2262 ext 243
LaFayette Leader Summer 2023 - Resident Corner
As you may have noticed, surveillance cameras have been installed at all sites. There are plans to add more cameras in the near future. In addition, some residents have expressed concern that there is not enough lighting. Property Management has been working with Alabama Power to add and/or upgrade lighting at all sites. You may see Alabama Power personnel working at your site in the coming months as the installation process begins.
If you have questions, contact Laura Squiers, Multifamily Housing Director, at (334) 821-2262 ext. 243 or firstname.lastname@example.org.
Residents are encouraged to obtain rental insurance. Rental insurance helps to protect your belongings after a covered loss.
Smoking is NOT permitted inside the unit. See the Smoke-Free Policy that's included as an addendum to your lease for more information.
Beginning December 29, 2022, ALL locations will stop taking rent at 4:30 p.m. on the last business day of each month.
The Affordable Connectivity Program (ACP) Program provides a discount of up to $30 per month for broadband services for eligible consumers. Consumers who live on qualifying Tribal lands can receive enhanced support of up to $75 per month toward broadband services.
Additionally, the program provides a one-time device discount of up to $100 for a laptop, desktop computer, or tablet purchased through a participating provider. The one-time discount requires a consumer co-payment of more than $10 and less than $50.
Note: The Affordable Connectivity Program began accepting consumer applications and enrollments on December 31, 2021. To apply, visit affordableconnectivity.gov
LaFayette Leader Summer 2023 - More Resident Corner
LHA is committed to providing all residents with safe, decent, and sanitary housing and ensuring that all residents have the right to peaceful enjoyment of their apartment. As a part of this commitment, AHA has implemented weekly property assessments. As a result, AHA requests residents' assistance in addressing frequent issues observed. (Please note that all residents agree to abide by this policy upon signing a lease failure to do so can lead to fines and eviction.)
1. No parking on or driving across the grass is permitted at any time.
2. Before bringing a pet and/or service animal home, you must contact LHA's office. LHA has no pet visitation policy.
3. All smoke detectors inside the home must be operable. Residents should contact the office to request batteries for all beeping smoke detectors. Smoke detectors should not be tampered with, removed, disconnected, or covered.
Contact LHA Property Manager Christina Williamson via phone at 334-864-8391 or by e-mail at email@example.com.
Exterior and Groundskeeping
LHA is committed to providing an attractive environment for all our communities. Residents, please be reminded that:
1. All garbage and debris must be disposed of in the City of LaFayette assigned garbage carts. No trash should accumulate on the grounds or porch of the apartment.
2. All garbage carts must be stored appropriately at the rear of my apartment. Garbage carts are allowed on the street the night before the scheduled pickup and returned to storage the next day.
3. All child(ren)/guests; conduct must be controlled to prevent damage to the interior and exterior of the apartment.
4. Roofs must be free of litter, sticks, and other debris.
5. Do not accumulate items on the porch, yard, or any other property premises.
6. Inoperable vehicles are not allowed in parking areas, sidewalks, or grass.
7. All bicycles and toys must be stored appropriately and not scattered around the yard.
8. All large items (sofas, mattresses, etc.) must not be on the curb earlier than one day before the scheduled City of LaFayette garbage pickup.
For the safety of our residents and maintenance staff, effective immediately, residents will not be allowed in the vicinity of our maintenance staff while they are performing maintenance repairs inside of LHA units. Residents will be required to go into another room until all maintenance issues have been addressed.
An emergency work order will be completed within twenty-four (24) hours. If a situation is determined to not be an emergency, the resident will be informed that the request will be considered as "any other resident work order request". Normal work orders will be resolved within 3 business days. Emergency Work Orders are when the situation constitutes a serious threat to the life, safety, or health of resident(s) or staff; or the situation will cause serious damage to the property, property structure, or systems if not repaired within twenty-four (24) hours.
Examples of a work order emergency are:
-Broken exterior door lock
-Loss of power - mechanical failure
-Broken water line
-Loose or falling ceiling
-No Heat (when the outside temperature is less than 35 degrees)
Please call to request a work order:
Regional Maintenance Manager
Phone: (334) 821-2262 ext. 262
For Police and Fire Emergencies Dial 911
LaFayette Leader Summer 2023 - Back Cover
Dedicated Board Members Wanted!
The Resident Advisory Board (RAB) members work with the housing authority team to provide feedback, make suggestions, and represent the community at various events.
The Resident Advisory Board (RAB) is composed of residents and program participants who want to be community leaders.
- Desire to make a difference in your community
- Wish to engage with other members of your community
- Wish to engage with housing authority team members
- Have a lot of ideas that you want to share
- Desire to be an active community leader
- Desire to be more actively engaged in your community
- Love working on a team
- Must be in good standing with the Housing Authority
- Available to attend Monthly Meetings and represent the authority at events
- Commit to making an impact in their community
To apply Complete, the Resident Advisory Board Interest Application.
Contact Resident Services Coordinator Charlotte Mattox at 334-821-2262 ext. 230 with any questions.
We need your help to keep OUR communities clean!
- Can be placed at the curb the night prior to pick up.
- Must be removed from the curb the evening after pick up and placed at the back of your unit.
- Fines could be imposed if cans are left by the curb on days that there is no garbage pick up.
Now that spring is here, we want to give you a few reminders from your lease.
- The Resident agrees only to use authorized grills and to use grills (including storage) in areas authorized by the HA. In no circumstances shall the grills be used under a porch/covering or within 10 feet of any overhang or housing authority building.
- The use of any swimming pools on the premises is prohibited.
- Playground equipment, including swings, slides, trampolines, basketball goals, etc., which is not HA approved and/or provided, is prohibited.