AHA FYB2020 - FYB2024 Strategic Plan

Auburn Housing Authority
FYB2020 - FYB2024 Strategic Plan

Approved: 11.24.20
Resolution No. FYE2021‐012

Section I: Overview

A. Summary
The Five‐Year Strategic Plan ("Strategic Plan") was produced by the Auburn Housing Authority of the City of Auburn, AL ("AHA"). This document serves as a comprehensive housing strategy and resident development plan as a systematic approach of outlining the desired vision of AHA and translating this vision into broadly defined goals and objectives and a sequence of steps to achieve them. The plan will be used as an internal planning guide for fiscal beginning 2020 through fiscal year beginning 2024.

B. Strategic Plan Process
The Strategic Plan process includes the following:

• Needs Assessment
• Prioritize Needs
• Strategic Plan
• Annual Action Plan
• Quarterly Goal Updates
• End of the Year Performance Report

C. Needs Assessment
The Strategic Plan began with identifying the needs of AHA in the following categories:

• Resident Services
• Project‐Based Housing (PBV) Units (formerly known as Public Housing)
• Housing Choice Voucher Program (HCV) (formerly known as Section 8)
• Information Technology
• Affordable Housing
• Human Resources
• Finance
• Public Relations and Marketing

The Strategic Plan was developed during the Coronavirus (COVID‐19) pandemic; therefore, feedback was primarily based on comments received from staff. To assess the needs of residents, AHA conducted a virtual Zoom meeting with the Resident Advisory Board (RAB). Applicable goals and objectives from the FYB2015‐FYB2019 Strategic Plan are included. In an effort to assess the AHA as whole, Finance, Human Resources, and Public Relations and Marketing were added to the Strategic Plan.

D. Prioritize Needs
In relation to the strategy contained herein, the priority designations mean:

• High (H): Activities to address need will be funded during the five‐year period.
• Medium (M): If funds are available, activities to address need may be funded during the five‐year period.
• Low (L): Will not fund activities to address this need during the five‐year period.
• No Such Need (NSN): Finds there is no need or information shows that this need is already substantially addressed.

E. Strategic Plan
The Strategic Plan describes needs, resources, priorities and proposed activities to be undertaken to address the identified needs. Identified needs that were given a "High" or "Medium" priority will be included in the Strategic Plan. Goals and objectives will be identified in an effort to address the identified need. The Strategic Plan will cover fiscal year beginning 2020 (July 1, 2020) through fiscal year beginning 2024 (July 1, 2024).

F. Annual Action Plan
The Annual Action Plan identifies the activities that will be undertaken each year to complete the goals and objectives outlined in the Strategic Plan.

G. Quarterly Goal Updates
Each quarter, AHA will report on the progress of completing goals and objectives outlined in the Annual Action Plan.

H. End of the year Performance Report
At the end of each fiscal year (June 30), AHA will report on the accomplishments of completing the goals and objectives outlined in the Annual Action Plan.

I. Funding to Address Needs
AHA anticipates utilizing the following funding sources to address the "High" and "Medium" priorities identified in the Strategic Plan:
a) Rental income
b) Operating Reserves
c) Grants (public and private sector)
d) Administrative Fees
e) Other funds that may become available and eligible for use to fund goals and objectives

J. Coordination of Efforts:
If necessary, AHA will coordinate its effort with the public and private sectors in carrying out the goals and objectives of the Strategic Plan.

Section II: Needs Assessment, Priorities, and Implementation Plan

The following outline the needs that were identified, priorities associated with each need, and the proposed implementation schedule. Data used in formulating the needs assessment was obtained from the Resident Advisory Board (RAB) and AHA staff. The implementation schedule below is subject to change.

A. Resident Services

Goal #1 - Program Administration:

Goal #2 - Workshops and Counseling Sessions

Goal #3 - Education, Recreation, and Miscellaneous Activities

B. Project‐Based Voucher Units (formerly known as Public Housing)

Goal #1 - Program Administration

Goal #2 - Unit Improvements

Goal #3 - Site Improvements

Goal #4 - Maintenance

C. Housing Choice Voucher Program

Goal #1 ‐ Administration

Goal #2 - Participants

Goal #3 - Landlords

D. Information Technology

E. Affordable Housing

F. Human Resources

G. Finance

Goal #1 - Administration

Goal #2 - Accounts Payables and Accounts Receivables

Goal #3 - Procurement

Goal #4 - Purchasing and Inventory

H. Public Relations and Marketing